Solvea
Solvea is a no-code AI receptionist platform that handles customer interactions across phone, email, SMS, and live chat channels 24/7 with human-like accuracy and automated resolution capabilities.
https://solvea.cx/?ref=producthunt
Product Information
Updated:Apr 3, 2026
What is Solvea
Solvea is an AI-powered customer support platform designed to transform how businesses handle customer interactions. Based in San Jose, California, Solvea provides a comprehensive solution that combines artificial intelligence with practical business applications, enabling organizations of all sizes to deploy intelligent virtual agents without any coding requirements. The platform acts as a virtual receptionist that can be set up in under 3 minutes and comes with 10+ pre-built agent templates for various industries including retail, hospitality, healthcare, real estate, and more.
Key Features of Solvea
Solvea is a no-code AI receptionist platform that provides 24/7 automated customer support across multiple channels including phone, email, SMS, and live chat. It features natural language processing capabilities, integrates with existing business tools, and can handle up to 90% of complex queries with human-like accuracy. The platform offers instant setup, learns from historical support data, and can manage over 1,000 conversations simultaneously while maintaining brand consistency and security compliance.
No-Code Setup & Integration: Deploy and customize AI agents within minutes without technical skills, with one-click integrations to popular platforms like Zendesk, Intercom, and Shopify
Omnichannel Support: Handles customer interactions across phone, email, SMS, and live chat from a single unified platform with support for 80+ languages
Intelligent Learning System: Continuously learns from live agent workflows and historical data to improve responses automatically, with 70% auto-resolution rate for common queries
Enterprise-Grade Security: ISO 27001:2022 certified with compliance to U.S. data laws and AI Safeguard features to ensure secure and compliant operations
Use Cases of Solvea
Retail & E-commerce Support: Handles product inquiries, order tracking, returns processing, and checkout assistance to increase sales and reduce cart abandonment
Healthcare Services: Manages appointment scheduling, treatment inquiries, and consultation bookings for medical practices and medspas
Global Customer Service: Provides multilingual support for international businesses, handling customer queries across different time zones and languages
Pros
Quick setup with no coding required
High automation rate (90% query resolution)
Comprehensive integration capabilities
Strong security and compliance features
Cons
Custom enterprise pricing may be expensive for small businesses
Requires existing knowledge base for optimal performance
How to Use Solvea
Sign up for an account: Go to app.solvea.cx and register for a free account. No credit card required for the initial 7-day trial with 50 free customer interactions.
Describe your AI agent: Tell Solvea what you want your AI receptionist to handle in plain language. The system will build your customized agent in minutes based on your requirements.
Connect your tools and apps: Use one-click integrations to connect Solvea with your existing tools like Google Calendar, Zendesk, Intercom, Gmail, Shopify, and other platforms you use for business.
Set up communication channels: Enable the channels you want Solvea to handle - phone calls, emails, SMS, and live chat. You'll get a free phone number for the first 7 days to route real calls.
Customize your knowledge base: Input your business information, FAQs, product details, and other relevant data that your AI agent should know to assist customers effectively.
Test your AI agent: Try out your AI receptionist by making test calls and interactions to ensure it handles conversations appropriately before going live.
Fine-tune behavior: Adjust your agent's responses and behavior in plain language as needed. The system allows for easy customization without requiring any coding.
Monitor and optimize: Track your agent's performance through analytics and make improvements based on actual customer interactions and resolution rates.
Solvea FAQs
Solvea is an AI receptionist platform that can handle customer conversations across chat and phone channels. It can manage tasks like appointment scheduling, customer support, product inquiries, and order tracking while integrating with existing business tools.
Solvea Video
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