Pernell is an AI-powered receptionist app that answers calls, provides summaries and transcripts, and manages follow-ups on your behalf.
https://apps.apple.com/us/app/pernell/id6744261145?ref=producthunt
Pernell

Product Information

Updated:Jun 10, 2025

What is Pernell

Pernell is a sophisticated AI receptionist application designed to handle phone calls and communications for busy professionals. Developed by Get Convey Inc., this productivity tool acts as a virtual assistant that manages incoming calls when users are unavailable. The app requires iOS 18.0 or later for iPhone users and macOS 15.0 or later for Mac users with Apple M1 chip or later, and offers both free and premium (Pro Plan at $19.99) subscription options.

Key Features of Pernell

Pernell is an AI-powered receptionist app that handles phone calls on behalf of users, providing automated call answering, conversation summaries, transcripts, and actionable follow-ups. It acts as a virtual assistant that can be customized to match your brand's tone while managing incoming calls when you're unavailable.
AI Call Answering: Automatically handles incoming calls with customizable responses and business information when you're unavailable
Call Summaries: Provides concise summaries of each call including caller information and discussion points
Conversation Transcripts: Generates detailed transcripts of all conversations for future reference
Action Item Extraction: Intelligently identifies and extracts to-do items and next steps from conversations

Use Cases of Pernell

Small Business Management: Helps small business owners manage customer calls and inquiries without missing important opportunities
Freelance Operations: Enables freelancers to maintain professional communication while focusing on their work
Sales Follow-up: Assists salespeople in tracking conversations and managing follow-up tasks with potential clients

Pros

Reduces missed calls and voicemail overload
Provides organized documentation of all conversations
Customizable to match business brand voice

Cons

Requires iOS 18.0 or later
Subscription-based pricing model
Collects and links personal data to user identity

How to Use Pernell

Download and Install: Download Pernell from the Apple App Store and install it on your iOS device (requires iOS 18.0 or later) or Mac (requires macOS 15.0 or later with M1 chip)
Set Up Your Account: Create an account and customize how Pernell should communicate with callers to match your brand and business needs
Configure Call Settings: Set up when and how Pernell should answer calls on your behalf, including business information and FAQs it should handle
Enable Call Forwarding: Configure your phone settings to allow Pernell to act as your AI receptionist when you're unavailable
Access Call Summaries: After each call, review the AI-generated summaries that include caller information and discussion points
Review Transcripts: Access full conversation transcripts through the app to review call details
Manage Action Items: Check the automatically extracted to-dos and follow-up tasks from your calls
Optional Pro Upgrade: Consider upgrading to Pro Plan ($19.99) if you need additional features beyond the basic functionality

Pernell FAQs

Pernell is an AI receptionist app that answers calls on your behalf, providing call summaries, transcripts, and actionable follow-ups after each conversation.

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