Perspective AI
Perspective AI is an AI-powered platform that enables businesses to conduct meaningful customer conversations at scale through automated interviews and analysis to gather quality feedback and actionable insights.
https://getperspective.ai/?ref=producthunt
Product Information
Updated:Aug 9, 2025
What is Perspective AI
Perspective AI, founded in 2024 and based in Milpitas, California, is an innovative customer research platform that transforms how businesses understand their customers. The platform uses artificial intelligence to moderate interviews and analyze customer feedback, bridging the gap between traditional surveys and human conversations. As a recently launched startup with $4M in seed funding, Perspective AI was created by Customer Success pioneer Guy Nirpaz to help companies move beyond basic surveys to capture deeper customer insights.
Key Features of Perspective AI
Perspective AI is an AI-powered customer research platform that enables businesses to conduct meaningful conversations with customers at scale. It uses artificial intelligence to moderate interviews, gather quality feedback, and generate actionable insights. The platform transforms traditional survey methods into natural conversational experiences, leading to higher engagement rates and deeper customer understanding while automating the analysis process to reveal true market demand, willingness to pay, and feature priorities.
AI-Moderated Interviews: Conducts natural, conversational interviews with customers using AI to ensure high-quality responses and 3x higher completion rates than traditional surveys
Automated Analysis & Insights: Automatically processes interview data to generate actionable insights, clear recommendations, and systematic validation of product-market fit
Customizable Research Framework: Allows users to personalize research contexts, company information, and objectives to generate relevant research outlines and interview questions
Voice Agents Integration: Features voice-enabled AI agents that can conduct interviews and gather feedback through natural spoken conversations
Use Cases of Perspective AI
Product Development Feedback: Help product teams validate features, assess market demand, and understand user priorities before building new features
Customer Success Analysis: Enable customer success teams to gather detailed feedback about service experience and identify areas for improvement
Market Research: Conduct comprehensive market research by interviewing prospects, current customers, and churned users to understand market needs and preferences
Content Testing: Gather feedback on marketing content such as blog posts, landing pages, and email newsletters to optimize messaging and effectiveness
Pros
Higher engagement rates (3-5x) compared to traditional surveys
Saves time through automated interview moderation and analysis
More natural and conversational approach leads to better quality insights
Cons
Requires initial setup and context configuration for optimal results
May have limitations in handling highly complex or technical discussions
How to Use Perspective AI
Sign up and create account: Visit getperspective.ai and sign up for an account. You'll need to agree to the Terms and Privacy Policy.
Set up your profile: Navigate to Settings > Profile to add your full name, avatar (.jpg/.png, max 4MB), company details, role, goals, and other context that helps Perspective generate better research plans
Choose research topic: Select a research topic/goal from available options like message testing, unmet needs, service experience, or why people leave
Define target audience: Specify who you want to interview - can include recent adopters, churned users, prospects, or target non-users in your market
Create research plan: The AI will generate a research plan and interview questions based on your goals and target audience
Launch interviews: Perspective AI conducts AI-powered interviews with your selected participants, allowing them to complete interviews at their own pace
Review insights: Access the AI-generated analysis including key findings, quotes, and actionable insights from all interviews
Take action: Use the research-backed recommendations to make informed decisions about your product, service or strategy
Perspective AI FAQs
Perspective AI is an AI research platform designed for product, marketing, research, and CX teams. It functions like an on-demand PhD researcher that can plan studies, conduct AI-powered interviews, and deliver research-backed insights, specs, and journey maps.
Perspective AI Video
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