Obi is a multi-modal AI voice agent that functions as an interactive, real-time coach inside software applications, providing personalized onboarding and training through voice guidance, screen awareness, and contextual understanding.
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Obi

Product Information

Updated:Feb 10, 2026

What is Obi

Developed by Cor AI, Obi is the world's first AI agent specifically designed for customer success and onboarding. It replicates human-led training sessions directly within applications, eliminating the need for traditional documentation methods like tooltips, help docs, or static videos. The platform offers usage-based pricing starting from $750 per month and can be easily integrated into existing applications through a simple JavaScript snippet or Google Tag Manager.

Key Features of Obi

Obi is an AI-powered voice agent designed for customer onboarding and user activation that provides real-time, interactive guidance within applications. It functions like a human-led training session, using voice communication and screen awareness to guide users, share best practices, and answer questions without requiring additional UI elements or manual maintenance. The system can be quickly implemented through a simple JavaScript snippet and learns from existing training videos or through built-in AI Training Mode.
Voice-Based Interactive Guidance: Uses voice communication to provide natural, human-like interaction while guiding users through the platform
Screen-Aware AI Assistant: Maintains full awareness of user's screen and context to provide relevant, real-time assistance and training
Automated Learning System: Learns from existing training videos and documentation, with the ability to be updated through built-in AI Training Mode
Easy Integration: Can be embedded directly into products using a simple JavaScript snippet or Google Tag Manager

Use Cases of Obi

Software Product Onboarding: Helps new users learn and master complex software features without requiring live support staff
Customer Success Automation: Automates repetitive training sessions and reduces the burden on CS teams while maintaining consistent quality
Feature Adoption Enhancement: Guides users through new or unused features to increase product utilization and value realization

Pros

Reduces manual onboarding effort and scales without additional headcount
Provides consistent training experience for all users
Quick implementation and automated learning process

Cons

Requires initial setup and training content preparation
Monthly subscription cost starting from $750
May require technical integration support from development team

How to Use Obi

1. Implementation: Have your development team add Obi's JavaScript snippet to your application or deploy through Google Tag Manager. This takes just a few minutes.
2. Train Obi: Upload your existing training videos or use the built-in AI Training Mode to teach Obi about your product. Training process takes about 5-10 minutes after uploading content.
3. Embed in Your Product: Once implemented, Obi appears directly in your application interface, ready to interact with users through voice and screen-aware guidance.
4. User Interaction: Users can engage with Obi through voice conversations to get step-by-step guidance, ask questions, and receive real-time interactive support while using your product.
5. Maintain & Update: Keep Obi current by updating it with new content or using the Training mode to teach it about new features, just like training a new employee.
6. Monitor Results: Track metrics like activation rates, feature adoption, and reduction in support queries to measure Obi's impact on your onboarding process.
7. Optional Proof of Concept: For testing, deploy Obi through a link and screen share before full implementation to evaluate its effectiveness with internal teams or select users.

Obi FAQs

Obi is a fully customer-facing AI agent that replicates a human-led onboarding or training session, providing real-time interactive guidance inside your app. It uses voice to guide users, share best practices, and answer questions - eliminating the need for tooltips, tutorials, or extensive documentation.

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