Neuwark
Neuwark is an autonomous AI agent platform that integrates enterprise data to provide reliable, personalized customer support and knowledge management across multiple communication channels with human-in-the-loop capabilities.
https://neuwark.com?ref=aipure
Product Information
Updated:Jan 22, 2025
What is Neuwark
Neuwark is an innovative AI platform backed by Microsoft for Startups that helps businesses leverage their enterprise data through intelligent AI agents. The platform combines advanced language models like GPT-4O with specialized embedding models to create customized AI solutions for various industries including customer support, finance, legal, and software development. It enables organizations to build AI agents that can understand, process, and respond to queries using their specific business knowledge base while operating across multiple channels like website, WhatsApp, Telegram, Facebook, and Instagram.
Key Features of Neuwark
Neuwark is an AI-powered enterprise solution that integrates with company data to provide autonomous customer support and knowledge management. It features AI agents that can be trained on enterprise data to engage with customers across multiple platforms including website, WhatsApp, Telegram, Facebook, and Instagram, providing 24/7 personalized assistance and reliable answers based on company information.
Enterprise Data Integration: Integrates all company data including content, people, and interactions to retrieve relevant information and ensure accurate LLM responses
Multi-Platform Support: AI agents can engage with customers across multiple channels including website, WhatsApp, Telegram, Facebook, and Instagram
Customizable AI Agents: Ability to create multiple AI agents with different knowledge bases and capabilities based on subscription tier
Specialized Embedding Models: Offers domain-specific embedding models for finance, legal, and code-related applications
Use Cases of Neuwark
Customer Support Automation: Provides 24/7 personalized customer assistance with fast, tailored solutions
Employee Productivity Enhancement: Reduces duplicative work and provides easy access to company knowledge
Financial Services: Specialized finance domain embedding model for superior finance-related information retrieval
Legal Information Management: Custom embedding model optimized for legal text retrieval and processing
Pros
Backed by Microsoft for Startups, ensuring reliable infrastructure
Flexible pricing tiers to accommodate different business needs
Supports multiple languages and specialized domain models
Cons
Message limits based on subscription tiers
Some advanced features only available in higher-tier plans
How to Use Neuwark
1. Choose a Plan: Select from available plans: Explorer (free), Basic, Premium or Enterprise based on your needs. Each plan offers different features like number of AI agents, message credits, and page upload limits.
2. Connect Data Sources: Integrate your company's enterprise data, content, and knowledge base with Neuwark's system to train the AI agents.
3. Create AI Agents: Set up AI agents based on your plan limits. Basic plans allow 2 simple agents while Premium and Enterprise allow more advanced agents.
4. Upload Knowledge Base: Upload your company documents and pages (limits vary by plan) to build the agent's knowledge foundation.
5. Configure Language Models: Choose from available models like GPT-4O Mini, GPT-4O, or Claude (depending on your plan) and specialized embedding models for specific domains like law, finance, or code if needed.
6. Deploy Customer Support: Implement the AI agents across various channels like Website, WhatsApp, Telegram, Facebook, and Instagram to provide 24/7 customer support.
7. Monitor Usage: Track message credits usage and agent performance within your monthly limits based on your selected plan.
Neuwark FAQs
Neuwark is an autonomous AI agent platform with human-in-the-loop capability that is trained on enterprise data to think, act, and engage with customers across multiple channels including Website, WhatsApp, Telegram, Facebook, and Instagram.
Neuwark Video
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