What features does Asklet offer?

Asklet offers intelligent prompts, live voice analysis, easy widget building and embedding, customizable response types (NPS, Likert, Stars, or Text), and an analytics dashboard that turns feedback into trackable insights.

How secure is the data handling in Asklet?

Asklet is GDPR compliant, offers robust encryption, and allows users to retain full data ownership. They don't use customer data to train any models and ensure data is kept in safe hands.

How long does it take to set up Asklet?

According to their website, building your first Asklet only takes a few seconds. Users can create and embed widgets onto their website by following a few simple steps.

Is there a free version available?

Yes, Asklet offers a free launch offer with full access for early users. They mention this is 'free forever' for their first users, though spots are limited.

Asklet

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Asklet is an AI-powered NPS widget platform that helps companies collect and analyze rich qualitative customer feedback through natural voice responses and dynamic prompting.

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https://sunbeam.cx/asklet?ref=producthunt

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製品情報

更新日:2025年11月13日

Askletとは

Asklet is a customer feedback collection and analysis tool launched in 2025 by Sunbeam Technology. It goes beyond traditional NPS scores by using intelligent widgets that can be embedded into websites to gather detailed customer insights through voice responses and customized prompting. The platform was developed based on years of experience with employee engagement surveys, with the goal of driving more effective and actionable feedback.

Askletの主な機能

Asklet is an AI-powered NPS (Net Promoter Score) widget platform that helps businesses collect and analyze detailed customer feedback through dynamic, finely-tuned questions. It offers voice response capabilities, customizable widgets, and intelligent prompts to gather more meaningful insights than traditional scoring systems, while integrating with an analytics dashboard for comprehensive feedback analysis.

Dynamic Voice Response: Allows users to provide feedback naturally through voice responses, making the feedback process faster and more engaging

Customizable Widgets: Easy-to-build and embed widgets with options for NPS, Likert, Stars, or Text formats, along with customizable colors and response types

Intelligent Prompting: Uses AI-powered dynamic prompts to ask contextually relevant questions that encourage more detailed and insightful responses

Analytics Integration: Connected to a comprehensive analytics dashboard that transforms written feedback into trackable insights with sentiment and volume metrics

Askletのユースケース

Employee Engagement Surveys: Gathering detailed feedback from employees about their workplace experience and satisfaction through natural conversation

Customer Experience Monitoring: Collecting and analyzing customer feedback about products or services in real-time with voice-enabled responses

Hotel and Hospitality Reviews: Gathering guest feedback and identifying specific areas for improvement through detailed analysis of comments and responses

メリット

GDPR compliant with robust data security

Easy to implement and embed

Provides richer feedback than traditional NPS surveys

デメリット

Limited track record as a new platform (launched in 2025)

Some features like closing the feedback loop are still in development

Askletの使い方

Sign up for an account: Visit surveys.sunbeam.cx/dashboard and create a free account during their launch period to get full access

Choose widget type: Select from available widget types: NPS, Likert, Stars or Text surveys and customize the appearance

Configure widget settings: Customize the response types, colors, and other widget settings to match your needs

Add to your website: Embed the widget onto your website by following the provided integration instructions

Enable voice responses: Allow users to provide feedback through voice responses which are analyzed in real-time

Track feedback: Use the Analytics Dashboard to view insights, track specific issues, and monitor sentiment and volume metrics from the collected feedback

Follow up with users: Collect user IDs alongside feedback to enable following up with customers when implementing fixes (coming soon feature)

Askletのよくある質問

Asklet is an AI-powered NPS (Net Promoter Score) widget platform that helps collect detailed customer feedback through finely-tuned dynamic questions. It allows users to respond via voice or text to get rich, qualitative feedback.