24/7.ai 使い方
[24]7.ai is a customer engagement solutions provider that uses AI and human insight to deliver personalized, effortless customer experiences across voice and digital channels.
もっと見る24/7.aiの使用方法
Determine your customer service needs: Assess whether you need contact center software, outsourced agent services, or both.
Explore [24]7.ai Engagement Cloud: If you need contact center software, look into [24]7.ai Engagement Cloud, their AI-powered customer engagement platform.
Consider BPO services: If you need outsourced contact center management, explore [24]7.ai's business process outsourcing services.
Implement conversational AI: Utilize [24]7.ai's conversational AI capabilities to automate customer interactions across voice and digital channels.
Integrate omnichannel support: Set up omnichannel customer service using [24]7.ai's platform to provide consistent experiences across channels.
Train agents: If using [24]7.ai's agent services, work with them to train agents on using their AI-assisted tools and following best practices.
Monitor and optimize: Use [24]7.ai's analytics and reporting capabilities to track KPIs and continuously improve customer service operations.
24/7.aiのよくある質問
[24]7.aiは、人工知能と機械学習を使用して、音声およびデジタルチャネル全体でパーソナライズされた顧客体験を提供するカスタマーサービスソフトウェアおよびサービス会社です。
もっと見る