Samespace
Samespace is an AI-powered platform offering solutions for hiring, team collaboration, productivity tracking, and customer engagement.
https://samespace.com/
Product Information
Updated:Nov 9, 2024
What is Samespace
Samespace is a cutting-edge technology company that provides a suite of AI-driven products designed to streamline various aspects of business operations. Founded by Shailesh Tyagi, the company has grown from a small startup in Mumbai to a global enterprise trusted by Fortune 500 companies. Samespace's core offerings include tools for hiring (Circle), team collaboration (Tribe), productivity tracking (Pulse), and a contact center platform (Wave), all built with a focus on leveraging artificial intelligence to enhance efficiency and user experience.
Key Features of Samespace
Samespace is an AI-powered communication and productivity platform that offers tools for hiring, team collaboration, customer engagement, and performance tracking. It provides features like automated call distribution, real-time monitoring, analytics, and integrations with CRM systems to help businesses streamline their customer-facing operations and improve team productivity.
AI-Powered Customer Engagement: Engage customers through voice, messaging and social media using AI that can interact like humans.
Intelligent Routing: Automatically route customer requests to the right team member for faster resolution and improved satisfaction.
Real-Time Analytics: Get visual insights into team performance, customer sentiment, and actions needed through detailed reporting and monitoring.
Easy Setup and Scalability: Quickly add users, create teams and configure routing with an intuitive interface that scales as your business grows.
Use Cases of Samespace
Sales Team Management: Track prospect interactions, monitor calls in real-time, and manage sales teams at scale to improve productivity.
Customer Support: Provide omnichannel support through voice and chat, with AI assistance to handle customer queries efficiently.
Remote Team Collaboration: Enable seamless communication and productivity tracking for distributed teams working remotely.
Recruitment and Hiring: Streamline the hiring process with AI-assisted candidate screening and team collaboration tools.
Pros
User-friendly interface with clean UI
Robust analytics and reporting capabilities
Integrates with popular CRM systems
Cons
Some basic features like mute button reported missing
Occasional call connectivity issues reported
Limited chat support options like lack of simultaneous chats
How to Use Samespace
Sign up for an account: Visit the Samespace website and sign up for an account to get started.
Choose a product: Select the Samespace product you want to use - Circle for hiring, Tribe for collaboration, Pulse for productivity tracking, or Wave for contact center.
Set up your workspace: Configure your Samespace workspace by inviting team members and setting up preferences.
Integrate with existing tools: Connect Samespace to your CRM or other business tools using the available integrations.
Customize features: Customize features like the dock, CTI integrations, and communication channels to fit your needs.
Train your team: Use Samespace's onboarding guides and videos to train your team on how to use the platform.
Start using the product: Begin using Samespace for hiring, collaboration, productivity tracking or customer interactions based on the product you chose.
Monitor analytics: Use Samespace's analytics tools to track usage, productivity and other key metrics.
Get support: Contact Samespace support if you need any help or have questions while using the product.
Samespace FAQs
Samespace is a platform that offers AI-powered solutions for hiring, collaboration, interactions, and team productivity. Their products include Circle for hiring, Tribe for team collaboration, Pulse for productivity tracking, and Wave for contact center operations.
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Analytics of Samespace Website
Samespace Traffic & Rankings
23.1K
Monthly Visits
#969341
Global Rank
#110
Category Rank
Traffic Trends: Aug 2024-Nov 2024
Samespace User Insights
00:03:31
Avg. Visit Duration
4.33
Pages Per Visit
42.42%
User Bounce Rate
Top Regions of Samespace
IN: 93.01%
US: 4.37%
IE: 2.62%
Others: NAN%
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