Merchanto

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Merchanto is an AI-powered digital payments fraud and chargeback prevention solution that offers up to 100% chargeback deflection through merchant-issuer collaboration.
https://merchanto.org/
Merchanto

Product Information

Updated:Nov 9, 2024

What is Merchanto

Merchanto is a financial technology platform that provides an end-to-end solution for preventing chargebacks and fraud in digital payments. As direct partners with Visa and Mastercard, Merchanto offers a highly effective, technology-based strategy to fight chargebacks and stop fraud for both card networks. The platform is designed for online businesses of any size and from any country, offering fast integration and 24/7 support.

Key Features of Merchanto

Merchanto is an AI-powered digital payments fraud and chargeback prevention solution that uses merchant-issuer collaboration to stop chargebacks. It offers real-time dispute management through direct API connections with Visa and MasterCard, global reach with participating issuers, and advanced AI and machine learning analysis to prevent fraud and chargebacks.
Direct Visa and MasterCard Integration: Connects merchants directly to a global network of Visa and MasterCard issuers through a single integration.
Real-time Dispute Management: Enables near real-time sharing of dispute data between financial institutions and merchants to resolve issues quickly.
AI-Powered Fraud Prevention: Utilizes advanced AI and machine learning to analyze transactions and prevent fraud before it occurs.
Global Issuer Network: Works with thousands of participating issuers worldwide to support quick resolution at the pre-dispute stage.
Transparent Analytics: Provides merchants with access to key KPIs, approval rates, and useful statistics through a dashboard.

Use Cases of Merchanto

E-commerce Fraud Prevention: Online retailers can use Merchanto to reduce fraudulent transactions and chargebacks, improving their bottom line.
Subscription Service Protection: Subscription-based businesses can prevent friendly fraud and reduce customer disputes over recurring charges.
Travel Industry Bookings: Travel companies can minimize chargebacks related to cancelled bookings or dissatisfied customers.
Digital Goods Sales: Businesses selling digital products can reduce chargebacks related to claims of non-delivery or unauthorized purchases.

Pros

Potentially eliminates chargebacks altogether
Fast onboarding process (claimed to be one day)
24/7 support with dedicated account managers
Improves acceptance rates for legitimate transactions

Cons

May require significant changes to existing payment processes
Effectiveness may vary depending on the specific types of fraud encountered
Potential costs not clearly stated on the website

How to Use Merchanto

Sign up for Merchanto: Visit Merchanto.org and create an account to get started with their chargeback prevention platform.
Integrate the API: Use Merchanto's API to connect your online business to their network of VISA and MasterCard issuers. This enables real-time data sharing.
Set up your dashboard: Configure your Merchanto dashboard to view statistics, KPIs, and approval rates for your transactions.
Enable pre-dispute resolution: Activate Merchanto's pre-dispute resolution service to prevent chargebacks before they occur.
Monitor transactions: Use the dashboard to monitor transactions in real-time and identify potential fraud or disputes.
Resolve issues quickly: Leverage Merchanto's rapid resolution capabilities to address customer issues before they escalate to chargebacks.
Analyze data: Utilize Merchanto's AI and machine learning analysis tools to gain insights and improve your chargeback prevention strategy.

Merchanto FAQs

Merchanto is an AI-powered digital payments fraud and chargeback prevention solution. It offers an end-to-end platform that aims to eliminate chargebacks through merchant-issuer collaboration.

Analytics of Merchanto Website

Merchanto Traffic & Rankings
9.8K
Monthly Visits
#3723811
Global Rank
-
Category Rank
Traffic Trends: Aug 2024-Nov 2024
Merchanto User Insights
00:00:56
Avg. Visit Duration
1.4
Pages Per Visit
76.46%
User Bounce Rate
Top Regions of Merchanto
  1. US: 88.15%

  2. AR: 7.3%

  3. FR: 1.77%

  4. ES: 1.64%

  5. UA: 1.15%

  6. Others: NAN%

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