Verly

Verly

Verly is an AI-powered customer support platform that enables businesses to handle unlimited customer conversations across multiple channels including website chat, voice, and WhatsApp while reducing support costs.
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Verly

Product Information

Updated:Feb 27, 2026

What is Verly

Verly.ai is a comprehensive customer support solution that leverages artificial intelligence to transform how businesses interact with their customers. It serves as an AI support teammate that can manage customer inquiries 24/7 without the need for additional human resources. The platform integrates seamlessly across various communication channels, making it an efficient solution for businesses looking to scale their customer support operations without increasing operational costs.

Key Features of Verly

Verly.ai is an AI-powered customer support platform that enables businesses to handle customer conversations across multiple channels including website chat, voice, and WhatsApp. It provides automated AI agents that can handle unlimited conversations simultaneously while allowing human agents to focus on complex issues, offering smart escalation features and seamless integration with existing support teams.
Multi-channel Support: Deploy AI agents across website chat, voice, and WhatsApp channels from a single platform
Smart Escalation System: Seamlessly transfers complex conversations from AI to human agents with full context preservation and zero wait time
Scalable Automation: Handles unlimited conversations simultaneously without the need to hire additional support staff
Customizable Integration: Supports multiple data sources and AI actions per chatbot with flexible pricing plans for different business needs

Use Cases of Verly

Customer Service Automation: Businesses can automate routine customer inquiries and support requests while maintaining high quality service
24/7 Support Coverage: Provide round-the-clock customer support without the need for human agents working shifts
Cost-efficient Scaling: Growing businesses can expand their support operations without proportionally increasing staffing costs

Pros

Cost-effective compared to hiring human agents
Handles unlimited conversations simultaneously
Seamless integration across multiple communication channels

Cons

Limited messages per month based on pricing tier
May require human intervention for complex issues
Pricing can be significant for higher tiers with more features

How to Use Verly

Sign up for an account: Choose a pricing plan that fits your needs - Free, Hobby, Standard or Pro. Create an account on verlyai.xyz
Deploy AI agents: Set up AI agents across your preferred channels including website chat, voice, and WhatsApp
Configure data sources: Add your knowledge base/data sources to train the AI (limits vary by plan - from 10 to 200 data sources)
Set up team members: Invite team members to collaborate (number of team members varies by plan - from 1 to 10 members)
Enable AI actions: Configure custom AI actions/tools for your chatbots (3-10 actions per bot depending on plan)
Set up escalation rules: Configure sentiment-triggered escalation rules for when conversations need human intervention
Monitor conversations: Track AI-customer interactions and review conversation histories through the dashboard
Customize branding: For Standard and Pro plans, remove 'Powered by' branding if desired

Verly FAQs

VerlyAI is an AI-powered customer support platform that allows businesses to deploy AI agents across Website chat, Voice & WhatsApp to handle customer conversations simultaneously while human teams focus on complex issues.

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