Superunit

Superunit

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Superunit automates employment and income verifications using AI agents that reach employers by phone, email, and fax in parallel, delivering fast, FCRA-compliant results with a complete audit trail and API/webhook delivery.
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Superunit

Product Information

Updated:Jul 30, 2026

What is Superunit

Superunit is an AI-powered verification platform designed for organizations that need reliable, source-confirmed facts for background screening, mortgage lending, tenant screening, and insurance investigations. When traditional databases return “not found” or require manual follow-up, Superunit’s autonomous agents contact HR, payroll teams, managers, schools, and other institutions directly to confirm details such as employment status, title, dates, and income. The company (Superunit, Inc.) is based in Los Angeles, participates in Y Combinator S24, and positions itself as a results-based service with no setup fees or minimums, emphasizing compliance (FCRA) and strong documentation.

Key Features of Superunit

Superunit is an AI-powered verification platform that automates high-friction employment and related verifications by deploying voice, email, and fax agents to contact employers and institutions directly. It runs outreach in parallel (phone/email/fax), follows up autonomously 24/7, collects documents and confirmation details, and delivers results via API/webhooks, portal, or bulk CSV—each with a recorded, transcribed, and logged audit trail designed for FCRA compliance (and positioned as SOC 2 compliant). It is built to complete “not found”/non-database verifications faster and at lower cost than manual internal teams or outsourced call centers.
AI voice, email, and fax agents: Autonomously contacts HR/payroll/managers and backs up outreach over email and fax to obtain verification data directly from the source.
Parallel, 24/7 outreach + follow-up automation: Initiates phone/email/fax simultaneously upon submission and handles callbacks, follow-ups, and document collection without human intervention.
FCRA-compliant audit trail with call recordings: Provides structured logging, completion-method tracking, and recordings/transcripts for each call to support auditability and compliance reviews.
API-first delivery and workflow integrations: Accepts orders via API, bulk CSV, or web portal and returns results via webhook; positioned to integrate with CRA platforms and lending LOS workflows.
“Pay for results, not attempts” pricing model: No setup fees or minimums; customers pay when a verification is completed rather than for outreach attempts.
Multi-verification coverage on one platform: Supports employment & income (including mortgage VVOE/WVOE), DOT verifications, reference checks, education verification, offer letter verification, and SIU medical canvassing.

Use Cases of Superunit

Background screening (employment verification at scale): CRAs and screening teams automate employer outreach for employment/income, education, references, and DOT checks to handle volume spikes without adding headcount.
Mortgage lending VVOE/WVOE compliance: Lenders and banks automate verbal and written verification of employment with audit-ready call recordings/transcripts and same-day turnaround in many cases.
Tenant screening and leasing decisions: Property managers and tenant-screening providers verify employment and income quickly and add offer-letter verification to reduce applicant fraud.
DOT/commercial driver verification workflows: Employers and screening providers verify drug/alcohol history and accident records for regulated transportation roles (e.g., FMCSA/PHMSA/FAA-related checks).
Insurance SIU medical canvassing: Special Investigation Units call pharmacies/clinics/providers to confirm whether treatment occurred (yes/no) without collecting PHI, with full interaction logs.
Offer-letter fraud detection: Hiring and leasing teams validate offer letter authenticity by contacting HR directly, helping catch AI-generated or falsified documents.

Pros

Reduces manual workload and staffing dependency via autonomous outreach and follow-up.
Strong auditability (recordings, transcripts, structured logs) designed for FCRA/compliance needs.
Fast turnaround by running phone/email/fax in parallel and operating 24/7.
Flexible onboarding and economics (no setup/minimums; pay on completion) with API/webhook delivery.

Cons

Completion depends on third-party responsiveness (employers/institutions may be slow or refuse to disclose details).
Not all verifications can be fully automated in edge cases, potentially requiring exception handling outside the platform.
Phone/email/fax outreach may face organizational gatekeeping, spam filters, or fax availability constraints that can impact speed.

How to Use Superunit

1) Choose the verification type you need: From Superunit’s Products, pick the workflow that matches your use case (e.g., Employment & Income, DOT Verifications, Reference Checks, Education Verification, Offer Letter Verification, or Medical Canvassing).
2) Decide how you will submit orders: Submit verification requests using one of Superunit’s supported intake methods: API, bulk CSV upload, or the web portal.
3) Submit the verification order: Provide the details needed for the selected verification type (e.g., employer/institution/provider information and the subject’s identifying details required for the check). Once submitted, Superunit starts immediately.
4) Let Superunit research the right contact: Superunit’s AI agents research and identify the appropriate source contact (e.g., HR, payroll, managers, schools, clinics/pharmacies) especially when databases return “not found.”
5) Automated outreach runs in parallel (phone, email, fax): AI agents initiate outreach across multiple channels simultaneously—calling, emailing, and faxing—to reach the source faster than sequential manual attempts.
6) Follow-ups and document collection happen automatically: Superunit handles callbacks, continued follow-ups, and collecting confirmations/documents as needed, without requiring human intervention for routine chasing.
7) Review the audit trail and evidence: For each verification, Superunit provides an audit trail designed for compliance: call recordings and transcripts, logged outreach steps (e.g., phone tree navigation), and any received written confirmations/documents.
8) Receive completed results: Completed verification results are delivered back to you, including via webhook for API workflows (or via the portal for manual submissions), along with the associated documentation.
9) Pay only when results are delivered: Superunit’s pricing model is “pay for results, not attempts,” with no setup fees or minimums indicated in the provided sources.
10) (Optional) Request a demo or try the free verification offer: If evaluating the platform, request a tailored demo or use the offer for qualified companies to receive 10 completed verifications to test Superunit on real work.

Superunit FAQs

Superunit is an AI-powered verification platform that completes verifications (such as employment and income) by having AI agents contact sources directly via phone calls, email, and fax, especially when databases return “not found.”

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