Reviewik Howto
Reviewik is an AI-powered customer feedback analysis tool that helps businesses uncover product pain points and user sentiments from support emails.
View MoreHow to Use Reviewik
Sign up for an account: Go to the Reviewik website and click 'Get Started' to create an account.
Specify your email address: Enter the email address you use to collect customer feedback.
Verify your email address: Complete the email verification process to confirm ownership of the address.
Set up email forwarding: Reviewik will provide you with a @reviewik.io email address. Set up forwarding from your customer feedback email to this address.
Wait for analysis: Reviewik will now analyze the forwarded emails using AI to extract insights.
View sentiment analysis: Check the dashboard to see AI-based sentiment analysis of user feedback, emotions, and key feature insights.
Analyze trends: Use the trends analysis feature to see what users are saying about your app over time.
Review keywords: Examine keyword analysis to understand success rates for specific features and releases.
Discover feature requests: Look at the feature request section to learn what new capabilities users want.
Monitor for bugs: Use Reviewik to quickly identify user pain points and potential bugs.
Reviewik FAQs
Reviewik is an AI-powered tool that analyzes customer feedback from support emails to provide insights about product pain points, feature requests, and user sentiment.
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