Yext
Yext is a leading digital presence platform that enables multi-location brands to deliver consistent, accurate, and engaging experiences across digital channels.
https://yext.co.uk/
Product Information
Updated:Oct 9, 2024
What is Yext
Yext is a digital presence platform founded in 2006 that helps businesses manage their online information and engage with customers across multiple digital touchpoints. The platform allows organizations to control and optimize their digital knowledge - including business listings, website content, reviews, and more - from a centralized location. Yext serves thousands of customers worldwide, ranging from small businesses to large enterprises across various industries.
Key Features of Yext
Yext is a comprehensive digital presence platform that enables multi-location brands to manage and optimize their online information across various digital channels. It offers features for listings management, content organization, site search, reviews management, analytics, and AI-powered tools to ensure consistent, accurate, and engaging customer experiences across the web.
Listings Management: Manage and update business information across 200+ publishers, ensuring consistency and accuracy of data like name, address, phone number, and more.
AI-Powered Search: Create intelligent search experiences for websites and help centers, delivering direct answers to customer queries and improving user engagement.
Content Management: Organize and deliver approved content across digital channels using a next-generation headless CMS structured with real-world entities and relationships.
Reviews Management: Monitor, analyze, and respond to customer reviews across multiple platforms to maintain brand reputation and improve local rankings.
Analytics and Insights: Access real-time data and trend analysis across all digital channels to make data-driven decisions and identify opportunities.
Use Cases of Yext
Multi-Location Retail Brands: Manage consistent information for multiple store locations across digital directories, maps, and search engines to improve local discoverability and customer engagement.
Healthcare Providers: Optimize practitioner listings, manage facility information, and improve patient experience through accurate online information and intelligent site search.
Financial Services: Enhance digital presence for banks and financial institutions, manage branch and ATM information, and provide intelligent search for complex financial products and services.
Restaurants and Food Services: Manage menu information, location data, and reviews across multiple platforms to improve online visibility and customer engagement for restaurant chains.
Pros
Comprehensive platform for managing digital presence across multiple channels
AI-powered tools for improved efficiency and customer engagement
Extensive network of publishers and integrations with existing marketing solutions
Cons
Pricing may be a concern for smaller businesses
Learning curve to utilize all features effectively
Some users report occasional issues with overriding business categories
How to Use Yext
Sign up for a Yext account: Go to the Yext website and sign up for an account to access the platform.
Set up your business profile: Enter your business information like name, address, phone number, hours, etc. to create your central profile.
Connect your listings: Connect Yext to your existing business listings on sites like Google, Facebook, Yelp, etc. or create new ones.
Manage your content: Use the Content feature to organize and manage all your business information, photos, menus, products, etc. in one place.
Publish your information: Push your business information to 200+ online directories, apps, maps, and search engines through Yext's publisher network.
Monitor analytics: Use Yext's analytics tools to track your online presence, customer engagement, and listing performance across sites.
Manage reviews: Monitor and respond to customer reviews across multiple sites from the Yext dashboard.
Create local pages: Use Yext Pages to create and manage SEO-optimized local landing pages for each of your business locations.
Set up site search: Implement Yext's AI-powered site search on your website to help customers find information easily.
Integrate other tools: Connect Yext with your other marketing tools and CRM systems to streamline workflows and data.
Yext FAQs
Yext is a digital presence platform for multi-location brands that helps businesses manage their online information across 100+ digital services globally. It offers solutions for listings management, site search, content management, reviews, analytics, and more.
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Analytics of Yext Website
Yext Traffic & Rankings
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Monthly Visits
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Global Rank
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Traffic Trends: Jun 2024-Nov 2024
Yext User Insights
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Top Regions of Yext
Others: 100%
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