Quidget
Quidget is an AI-powered chatbot platform that automates customer support by handling up to 80% of routine inquiries through no-code setup, multi-language capabilities, and seamless integration with various platforms and messaging apps.
https://quidget.ai/?ref=producthunt
Product Information
Updated:Nov 4, 2025
What is Quidget
Quidget is an advanced AI chat solution developed by SupportYourApp, a customer service company with 14 years of industry experience. It's designed specifically for small and medium-sized businesses looking to streamline their customer support operations. The platform combines artificial intelligence with human-like interactions to provide 24/7 customer support, while maintaining high security standards with GDPR, ISO, and PCI compliance.
Key Features of Quidget
Quidget is a no-code AI chatbot platform designed for customer support automation that can handle up to 80% of routine customer inquiries. It features multi-language support across 45+ languages, seamless integration with various platforms including WordPress, WhatsApp, and Slack, and offers hybrid support with smooth human handoff capabilities. The platform learns from existing knowledge bases, provides real-time analytics, and can reduce support costs by up to 90% while maintaining 24/7 customer service.
No-Code Setup & Integration: Quick implementation within 30 minutes without coding skills, featuring integrations with 6,000+ apps including WordPress, Zendesk, and messaging platforms
AI-Powered Learning System: Automatically learns from website content, FAQs, and knowledge bases to provide accurate, contextual responses to customer queries
Smart Human Handoff: Intelligently escalates complex queries to human agents with full conversation context while handling routine questions automatically
Multi-Channel Support: Operates across various platforms including website chat, email, WhatsApp, and social media, with support for 45+ languages
Use Cases of Quidget
E-commerce Customer Support: Handles product inquiries, order status updates, and common shopping questions while routing complex issues to human agents
Global Business Communication: Supports international customers in their native languages, providing 24/7 automated assistance across different time zones
Lead Generation & Sales: Qualifies leads, schedules meetings through Calendly integration, and provides instant responses to sales inquiries
Technical Support Automation: Handles common troubleshooting queries and technical FAQs, reducing the workload on support teams
Pros
Easy setup with no coding required
Significant cost reduction in customer support operations
Comprehensive integration capabilities
Strong security compliance (GDPR, ISO & PCI compliant)
Cons
Limited analytics features reported by some users
Some webhook features may require technical expertise
May require time to train the AI with sufficient data
How to Use Quidget
Sign up for Quidget: Go to quidget.ai and create a free account to access basic features. You can upgrade to a paid plan later if needed.
Train the AI with your content: Upload or connect your website content, FAQs, knowledge base, and other documentation to train the AI assistant on your specific business information.
Customize your chatbot: Personalize the AI agent by adding your brand colors, logos and custom instructions to match your brand style and communication preferences.
Install on your platform: Add Quidget to your website using the provided script tag, or integrate it with platforms like WordPress, Shopify, or Wix. No coding required.
Set up integrations: Connect Quidget with your existing tools like Zendesk, Freshdesk, WhatsApp, Slack, or email to enable seamless communication and ticket management.
Configure human handoff: Set up how complex queries should be escalated to your human support team, either through your helpdesk system or direct email notifications.
Test and monitor: Test the chatbot's responses and use the built-in analytics dashboard to track performance metrics like resolution rate and customer satisfaction.
Optimize over time: Review chat logs and analytics to identify areas for improvement. Add new content and update training materials to help the AI provide better answers.
Quidget FAQs
Quidget is an AI-powered support agent that answers up to 80% of common customer questions automatically. It learns from your website, FAQs, and uploaded resources, providing fast, accurate responses 24/7. For more complicated questions, Quidget passes the details to your team to handle.
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