OpenPhone
OpenPhone is a collaborative business phone system that combines calls, texts, and contacts in one intuitive app, offering AI-powered features and team collaboration tools for startups and small businesses.
https://www.openphone.com/?ref=aipure
Product Information
Updated:May 16, 2025
OpenPhone Monthly Traffic Trends
OpenPhone saw a 5.5% increase in traffic, reaching 1.95M visits in April 2025. Without any significant recent product updates or market activities, this slight growth likely reflects ongoing user engagement and normal market fluctuations.
What is OpenPhone
OpenPhone is a modern virtual phone system provider and unified communications platform trusted by over 50,000 businesses, from startups to Fortune 500 companies. It allows businesses to get professional phone numbers without needing a second phone or SIM card, while providing a comprehensive suite of features for customer communication and team management. With a 4.7-star rating from over 2,400 reviews, OpenPhone stands as the #1 business phone system in customer satisfaction on G2.
Key Features of OpenPhone
OpenPhone is a cloud-based business phone system that combines calling, messaging, and contact management in one unified platform. It offers advanced features like AI-powered call summaries, transcriptions, shared phone numbers for team collaboration, automated workflows, and customizable call routing. The platform is designed to help businesses streamline their communication, improve customer support, and enhance team productivity with features like internal threads, group calling, and detailed analytics.
AI-Powered Communication Tools: Automatically generates call summaries, transcripts with timestamps, and suggests next steps while intelligently tagging conversations and creating contact suggestions
Team Collaboration Features: Enables shared phone numbers, internal threads for team discussion, group calling, and warm transfer capabilities to ensure seamless customer handoffs
Customizable Call Flow Management: Offers flexible call routing options, phone menus, business hours settings, and automated responses to ensure calls are handled efficiently
Unified Communication Interface: Consolidates calls, texts, voicemails, and contact information in one place with complete conversation history and context
Use Cases of OpenPhone
Small Business Customer Service: Enables small businesses to set up professional phone systems with shared numbers and team collaboration for better customer support
Real Estate Agencies: Helps agents manage client communications, share call histories, and maintain professional relationships with automated responses and scheduled messages
Remote Teams: Facilitates seamless communication for distributed teams with shared numbers and collaborative features that work across all devices
Growing Startups: Provides scalable communication solutions with features that can grow with the business, including team analytics and workflow automation
Pros
Highly rated for customer satisfaction with 4.7/5 stars on G2
Comprehensive AI features for automation and efficiency
Affordable pricing with full feature sets even in lower-tier plans
Cons
Some users report integration and notification issues between desktop and mobile apps
Learning curve for configuring advanced features like call routing
Limited availability of certain features in basic plans
How to Use OpenPhone
Sign up for OpenPhone: Create an OpenPhone account at my.openphone.com/signup and start your 7-day free trial. You'll need to provide credit card details but won't be charged until after the trial
Choose your phone number: Select a new local or toll-free North American phone number, or port your existing number. Each user gets one free number included
Download the app: Install OpenPhone on your devices - available for iOS, Android, Windows desktop, and web browser access
Set up your profile: Configure your business hours, voicemail greeting, and other phone settings to customize how your number works
Add team members: Invite team members to join your workspace and assign them to shared phone numbers if needed
Configure call routing: Use the call flow builder to set up how calls are handled - create phone menus (IVR), set ring groups, and configure after-hours routing
Import contacts: Sync your existing contacts from Google Contacts or import them manually. Add custom properties and notes for better organization
Set up integrations: Connect OpenPhone with your other business tools like Slack, HubSpot, or Salesforce if needed
Enable AI features: Turn on AI capabilities for call summaries, transcripts, and automated tagging to improve workflow efficiency
Make your first call: Use the dial pad in the app to enter a number or select a contact to make your first call through OpenPhone
OpenPhone FAQs
OpenPhone is a VoIP business phone system that works through internet connection (WiFi or mobile data). It can be used on iOS, Android, and desktop devices to make/receive calls and messages, without using your phone plan's minutes.
Analytics of OpenPhone Website
OpenPhone Traffic & Rankings
2M
Monthly Visits
#19382
Global Rank
#221
Category Rank
Traffic Trends: Sep 2024-Apr 2025
OpenPhone User Insights
00:14:53
Avg. Visit Duration
10.64
Pages Per Visit
29.25%
User Bounce Rate
Top Regions of OpenPhone
US: 52.95%
PH: 5.24%
CA: 5.23%
PK: 5.18%
BR: 3.76%
Others: 27.64%
Latest AI Tools Similar to OpenPhone
Heartbeat
Heartbeat is a versatile platform that offers both an online community-building solution and an AI-powered wellness calling system for seniors and at-risk individuals, featuring customizable spaces, real-time communication, and health monitoring capabilities.
Resonoon
Resonoon is a no-code B2B SaaS platform that enables businesses to create AI-powered voice and chatbots in 30 minutes without technical skills, offering pay-per-conversation pricing.
WhatsBoost
WhatsBoost is an AI-powered WhatsApp marketing platform and official Meta Partner that enables businesses to automate customer communications, manage campaigns, and integrate with multiple services through open APIs.
Vapify
Vapify is a white-label platform that enables agencies to offer Vapi.ai's voice AI solutions under their own brand while maintaining control over client relationships and maximizing revenue.
Popular AI Tools Like OpenPhone
Salesforce Einstein
Salesforce Einstein is an integrated artificial intelligence platform that brings AI capabilities to Salesforce's CRM products, offering predictive analytics, natural language processing, and machine learning to enhance customer experiences and business processes.
HubSpot
HubSpot is an all-in-one AI-powered customer platform that provides marketing, sales, service, operations, and website-building software to help businesses grow.
tawk.to
tawk.to is a 100% free live chat software that allows businesses to monitor and chat with visitors on their website or from a customizable page.
Klaviyo
Klaviyo is an intelligent marketing automation platform that unifies customer data and powers personalized email, SMS, and other digital marketing campaigns.