Kyber Introduction
Kyber is an AI-powered platform that automates the generation, review, and management of complex insurance notices while ensuring accuracy, compliance, and efficiency for insurance teams.
View MoreWhat is Kyber
Kyber is a specialized AI workflow platform designed for the insurance industry that revolutionizes how insurance companies handle their customer communications. Founded in 2022 by Sav Gadoo and Arvind Sontha, Kyber leverages artificial intelligence to transform the traditionally time-consuming and error-prone process of drafting insurance notices into a streamlined, efficient operation. The platform integrates with existing insurance systems and serves as a comprehensive solution for insurance teams to create, review, and send various types of regulatory and policy-related notices.
How does Kyber work?
Kyber operates through a four-step process: Create, Edit, Review, and Send. Initially, the AI analyzes policy documents and claim contexts to auto-generate appropriate notice drafts using either custom templates or its library of common notices. Users can then edit these drafts using a user-friendly text editor interface. The platform facilitates collaborative review by allowing teams to assign specific reviewers, track changes, and provide feedback in real-time. Finally, notices can be sent directly through integration with existing mail service providers or policy management systems like Guidewire or Snapsheet. The platform's AI continuously learns from historical notice templates and usage patterns to improve its performance over time.
Benefits of Kyber
The implementation of Kyber brings multiple advantages to insurance operations. It dramatically reduces the time spent on notice creation from hours to seconds, while maintaining high accuracy and compliance standards. The platform ensures consistency in branding and messaging across all communications through customizable templates. It provides complete traceability and audit capabilities for all customer notices, including reviewer details and edits. The collaborative workflow streamlines the review and approval process, while the AI's ability to learn from feedback continuously improves the quality of generated notices. Additionally, the platform enhances customer experience by enabling quick response times and maintaining consistent communication standards.
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