BetterFeedback
BetterFeedback is an AI-powered customer feedback platform that transforms traditional surveys into natural, conversational interactions while providing real-time analysis and actionable insights.
https://betterfeedback.ai/?ref=producthunt
Product Information
Updated:Jun 6, 2025
BetterFeedback Monthly Traffic Trends
BetterFeedback received 69.0 visits last month, demonstrating a Significant Decline of -88.9%. Based on our analysis, this trend aligns with typical market dynamics in the AI tools sector.
View history trafficWhat is BetterFeedback
BetterFeedback is a qualitative customer feedback analysis tool founded in 2021 that revolutionizes how organizations collect and analyze customer feedback. Instead of using traditional boring forms and surveys, it employs advanced AI agents to conduct human-like conversations with users across 30+ languages. The platform was developed in response to companies struggling to collect meaningful feedback, and it integrates with popular tools like Intercom, Zendesk, HelpScout, and anything with a Zapier integration.
Key Features of BetterFeedback
BetterFeedback is an AI-powered customer feedback platform that transforms traditional surveys into conversational experiences. It uses advanced AI to conduct natural, dynamic conversations with users, supports multiple languages, and automatically analyzes responses to provide actionable insights in real-time. The platform combines voice and text input options with intelligent follow-up questions to gather more detailed and meaningful feedback while maintaining higher completion rates than traditional survey methods.
AI-Powered Conversational Surveys: Replaces traditional forms with dynamic, human-like conversations that adapt questions based on previous responses and skip irrelevant ones
Multilingual Support: Automatically supports 30+ languages without requiring additional configuration, making it accessible to global audiences
Real-time Analysis & Insights: Uses AI to automatically analyze responses, identify trends, and provide actionable insights through sentiment analysis and topic discovery
Voice & Text Input Options: Offers flexibility for users to respond either through voice or text, increasing accessibility and user engagement
Use Cases of BetterFeedback
E-commerce Customer Feedback: Gather detailed feedback about shopping experiences, product satisfaction, and customer service interactions to improve online retail operations
Healthcare Patient Experience: Collect patient feedback about their healthcare visits and experiences in a more natural and comfortable way
Product Development Research: Validate new ideas and prototypes with potential users before full development, gathering detailed insights for product improvements
Pros
Higher completion rates (3x) compared to traditional surveys
More detailed and quality responses through conversational approach
Easy setup and quick deployment (60-second survey creation)
Cons
Pricing starts at $49/month which might be expensive for small businesses
Requires integration setup for existing systems
How to Use BetterFeedback
Sign up for an account: Visit BetterFeedback.ai and sign up for a free trial account (no credit card required). You can start with the free plan.
Create your survey: Define your survey goal and either choose from ready-made templates or provide guidance and context for your survey. The AI will help create engaging questions automatically.
Configure survey settings: Choose your preferred language (supports 30+ languages) and select whether you want users to respond via voice or chat interface. No additional configuration needed for language support.
Share or embed the survey: Choose how to distribute your survey - either share via direct link, email, messaging apps, or embed it directly on your website/application using the embedded widget options.
Monitor responses in real-time: Watch as responses come in through the dashboard. The AI automatically analyzes responses, providing instant summaries and sentiment analysis of the feedback.
Review AI-analyzed insights: Access the automatically generated insights where the AI identifies key trends, themes, and patterns from the feedback. The system turns raw feedback into actionable intelligence.
Act on feedback: Use the analyzed insights to make data-driven decisions for your product improvements, addressing customer needs and pain points identified through the feedback.
BetterFeedback FAQs
BetterFeedback is an AI-powered survey platform that replaces traditional forms with human-like conversations. It uses AI agents to chat naturally with users and collect feedback through voice or text input, supporting 30+ languages.
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Analytics of BetterFeedback Website
BetterFeedback Traffic & Rankings
69
Monthly Visits
-
Global Rank
-
Category Rank
Traffic Trends: Feb 2025-Apr 2025
BetterFeedback User Insights
-
Avg. Visit Duration
1.03
Pages Per Visit
36.3%
User Bounce Rate
Top Regions of BetterFeedback
Others: 100%
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