Kaily
Kaily is an AI-powered platform that creates intelligent AI agents to automate customer interactions, support, and business workflows across multiple channels like websites, WhatsApp, email, and voice with seamless integration capabilities.
https://kaily.ai/?ref=producthunt
Product Information
Updated:Dec 15, 2025
What is Kaily
Kaily (formerly Copilot.live) is an enterprise-grade conversational AI platform that functions as an intelligent AI teammate rather than just a chatbot. It allows businesses to build and deploy no-code AI agents that can handle customer support, sales, marketing, and various business operations 24/7 across multiple channels. The platform combines AI's intelligence with human empathy and context-awareness to create AI agents that can understand user intent, adapt to different scenarios, and execute actions autonomously while maintaining brand consistency.
Key Features of Kaily
Kaily is a comprehensive AI-powered platform that functions as an intelligent teammate rather than just a chatbot. It offers omnichannel support across WhatsApp, Instagram, web chat, mobile apps, and voice channels, with the ability to automate customer interactions, sales processes, and support tasks. The platform integrates with various business tools, supports 90+ languages, and provides enterprise-grade security with SOC 2 Type II and GDPR compliance. It can be customized using specialized templates and powered by leading LLMs like ChatGPT, Grok, and DeepSeek.
Omnichannel Communication: Seamlessly manages conversations across WhatsApp, Instagram, web chat, mobile apps, and voice channels with consistent brand voice and automated responses
No-Code AI Workflows: Enables creation of custom workflows without coding, allowing automation of tasks, CRM updates, and integration with various business tools
Advanced AI Integration: Powered by leading LLMs like ChatGPT, Grok, and DeepSeek, with ability to handle complex queries and autonomous task completion
Data Source Integration: Connects with real-time data sources and various business tools for accurate information retrieval and updates
Use Cases of Kaily
E-commerce Customer Support: Automates product recommendations, order tracking, cart recovery, and customer service queries while maintaining personalized interactions
Healthcare Information Management: Handles FAQ responses, appointment scheduling, and patient queries through website and messaging platforms
Educational Institution Administration: Manages student applications, provides campus information, and handles admission queries across multiple channels
Pros
Extensive integration capabilities with various business tools and platforms
High level of customization and branding options
Enterprise-grade security with SOC 2 Type II and GDPR compliance
Support for 90+ languages enabling global deployment
Cons
May require significant setup time for complex workflows
Pricing structure based on message credits which might be limiting for some users
How to Use Kaily
Sign up for an account: Visit kaily.ai and create your account using your email and password, or use Google for one-tap login
Choose deployment channel: Select where you want to deploy your AI agent - Website Chatbot, WhatsApp, Mobile Apps, AI Voice Calls, or Public Webpage
Build your AI agent: Click 'Build from Scratch' to create your own agent or use pre-made templates for different roles like Sales, Support, or Marketing
Configure your agent: Customize the agent's name, persona, tone, and appearance to match your brand. Choose from preset themes or customize colors if on paid plans
Add knowledge sources: Upload your data sources like FAQs, documentation, or other content to train the AI agent on your business information
Set up integrations: Connect your existing tools like CRM, helpdesk, or e-commerce platforms through native integrations
Create workflows: Build no-code workflows to automate tasks, fetch data, and trigger actions based on conversations
Deploy your agent: Add the embed code to your website or activate on your chosen channels. For websites, paste the provided script in your HTML
Monitor and improve: Use the Inbox to review chats, identify gaps, and iterate on prompts, knowledge, and workflows to improve outcomes
Kaily FAQs
Kaily supports OpenAI's GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
Kaily Video
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