Gupshup Introduction
Gupshup is a leading conversational messaging platform that enables businesses to engage customers through AI-powered chatbots and messaging across multiple channels.
View MoreWhat is Gupshup
Gupshup is a conversational engagement platform that empowers businesses to interact meaningfully with customers across marketing, commerce, and support use cases. Founded in 2004 and headquartered in California, Gupshup provides tools for building AI chatbots, managing messaging campaigns, and enabling conversational experiences across 30+ messaging channels including WhatsApp, SMS, voice, and more. The platform powers over 10 billion messages per month for 45,000+ brands across 60+ countries.
How does Gupshup work?
Gupshup's Conversation Cloud offers a suite of tools for the entire customer lifecycle. Businesses can use Bot Studio to create AI chatbots without coding, Campaign Manager to run messaging campaigns, and Agent Assist to empower human agents. The platform integrates with multiple messaging channels to enable omnichannel conversations. Gupshup AI provides domain-specific language models to enhance chatbot capabilities. For advertising, Gupshup offers tools to manage click-to-chat ads. The platform also includes features for conversation personalization and enterprise-grade security. Developers can leverage Gupshup's APIs and SDKs to build custom conversational applications.
Benefits of Gupshup
By using Gupshup, businesses can automate customer interactions at scale, reduce costs, and improve engagement across the customer journey. The no-code tools make it easy for non-technical users to build conversational experiences. The omnichannel capabilities allow reaching customers on their preferred messaging apps. AI-powered features enable more intelligent and personalized conversations. Robust analytics help measure and optimize performance. Overall, Gupshup enables businesses to leverage conversational AI and messaging to drive marketing, sales, and support outcomes more effectively.
Gupshup Monthly Traffic Trends
Gupshup experienced a 10.4% decline in traffic, reaching 486.9K visits. Despite significant recognitions and awards for its conversational AI capabilities, the decline may be attributed to increased competition and market saturation.
View history traffic
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