Danswer is an open-source AI assistant that connects to a company's documents, apps, and people, providing intelligent search and question-answering capabilities.
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https://www.danswer.ai/
Danswer

Product Information

Updated:Nov 9, 2024

What is Danswer

Danswer is an open-source workplace search and AI assistant tool that aims to make finding information within an organization faster and easier. It provides a chat interface that can connect to various company tools and documents like Slack, Google Drive, GitHub, and Confluence. Danswer can be deployed on-premise or in the cloud, giving organizations full control over their data. It uses large language models (LLMs) to power its question-answering capabilities while referencing real company sources to avoid hallucinations.

Key Features of Danswer

Danswer is an open-source AI assistant that connects to a company's documents, applications, and people to provide fast and accurate information retrieval. It offers features like natural language querying, integration with multiple data sources, customizable AI models, and the ability to self-host for data privacy. Danswer aims to streamline workplace search and improve productivity by making information instantly accessible.
AI-Powered Search: Uses advanced natural language processing to understand queries and retrieve relevant information from connected sources.
Multiple Integrations: Connects with 25+ workplace tools like Slack, Google Drive, GitHub, and Confluence to centralize information access.
Customizable LLM Selection: Allows users to choose from various large language model providers or plug in their own self-hosted LLM.
Source-Backed Responses: Provides AI-generated answers with quotes and references from original documents to ensure reliability.
Slack Integration: Embeds seamlessly into Slack channels, allowing teams to access information without leaving their communication platform.

Use Cases of Danswer

Customer Support Enhancement: Enables support teams to quickly find relevant documentation and previous solutions, improving response times and accuracy.
Sales Team Enablement: Helps sales representatives access customer context and product information instantly, improving efficiency in call preparation.
Engineering Knowledge Management: Assists developers in finding relevant code, pull requests, and documentation, reducing duplicate work and speeding up problem-solving.
HR Information Access: Provides employees with quick access to HR policies, benefits information, and company procedures, reducing administrative overhead.

Pros

Open-source and self-hostable, offering complete data control and privacy
Flexible integration with multiple data sources and LLM providers
Customizable personas for different roles within an organization

Cons

Requires technical setup and maintenance if self-hosted
Effectiveness depends on the quality and organization of connected data sources

How to Use Danswer

Choose a deployment option: Decide whether to self-host Danswer for free or use the cloud version. Self-hosting gives you full control over your data.
Set up integrations: Connect Danswer to your company's tools and documents using the 25+ available integrations like Google Drive, Slack, GitHub, etc.
Select an LLM provider: Choose a large language model provider like OpenAI, or use your own self-hosted LLM for complete control.
Configure authentication: Set up user authentication, either using built-in options or Google SSO.
Create custom personas: Customize the AI assistant experience for different roles in your organization using the persona creation feature.
Enable Slack integration: Set up the Danswer Slackbot to allow users to access information directly within Slack.
Start using Danswer: Begin asking questions and searching for information across your connected data sources using natural language queries.

Danswer FAQs

Danswer is an open-source AI assistant that connects to a company's documents, apps, and people. It provides a chat interface and unified search across workplace tools like Slack, Google Drive, Confluence, etc.

Analytics of Danswer Website

Danswer Traffic & Rankings
25.8K
Monthly Visits
#964493
Global Rank
#7071
Category Rank
Traffic Trends: Jul 2024-Nov 2024
Danswer User Insights
00:03:11
Avg. Visit Duration
3.7
Pages Per Visit
53.27%
User Bounce Rate
Top Regions of Danswer
  1. US: 53.97%

  2. IN: 20.92%

  3. DE: 11.78%

  4. ES: 6.21%

  5. IT: 3.12%

  6. Others: 4%

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