Crisp Howto
Crisp is an all-in-one AI-powered business messaging platform that combines live chat, CRM, knowledge base, chatbot, and automation features to streamline customer communication and support.
View MoreHow to Use Crisp
Sign up for Crisp: Go to app.crisp.chat and create your Crisp user account. You can start with a 14-day free trial with no credit card required.
Install the Chat Widget: Add the Crisp chat widget to your website by copying and pasting the provided script tag just before the </head> tag in your website's HTML. You can find your unique script code in Settings > Website > Chatbox.
Set Up Your Profile: Configure your profile settings, including company name, logo, and chat widget appearance to match your brand identity. Customize colors, text, and chat widget position.
Configure Automated Messages: Set up welcome messages and triggers to automatically engage visitors based on specific behaviors. Go to Plugins > Triggers to create automated messages with custom conditions and delays.
Create Knowledge Base: Build a help center by creating and organizing help articles to enable customer self-service. This allows customers to find answers without needing direct support.
Set Up AI Chatbot: Configure the AI-powered chatbot using the Bot plugin to automatically suggest relevant FAQ articles and handle basic customer inquiries when support staff is offline.
Create Shortcuts: Set up shortcuts (canned responses) at app.crisp.chat/settings/shortcuts/ to quickly reply to common customer questions using !bang commands.
Install Mobile/Desktop Apps: Download Crisp apps for your preferred devices (Windows, Mac, iPhone, iPad, Android) to manage customer conversations on the go.
Set Up Team Access: Add team members and configure their access permissions to collaborate on customer support. You can route conversations to specific departments or team members.
Integrate Additional Channels: Connect other communication channels like WhatsApp, Facebook Messenger, and email to centralize all customer conversations in one inbox.
Crisp FAQs
Crisp is an all-in-one AI-powered business messaging platform that centralizes teams, conversations, data and knowledge in one place. It allows businesses to manage communications from multiple channels including emails, website chat, WhatsApp, Messenger, and phone in a single collaborative inbox.
Crisp Monthly Traffic Trends
Crisp experienced a 5.3% decline in traffic, reaching 1.1M visits. The recent update enabling a cookie-free chatbox mode for data privacy compliance is a positive step, but it may not have been enough to attract or retain users. Competitor updates and market saturation could also be contributing factors.
View history traffic
Popular Articles
FLUX.1 Kontext Review 2025: The Ultimate AI Image Editing Tool That Rivals Photoshop
Jun 5, 2025
FLUX.1 Kontext vs Midjourney V7 vs GPT-4o Image vs Ideogram 3.0 in 2025: Is FLUX.1 Kontext Really the Best AI for Image Generation?
Jun 5, 2025
How to Create Viral Talking Baby Podcast Videos with AI: Step-by-Step Guide (2025)
Jun 3, 2025
Best 5 NSFW Characters Generator in 2025
May 29, 2025
Latest AI Tools Similar to Crisp
Heartbeat
Heartbeat is a versatile platform that offers both an online community-building solution and an AI-powered wellness calling system for seniors and at-risk individuals, featuring customizable spaces, real-time communication, and health monitoring capabilities.
Resonoon
Resonoon is a no-code B2B SaaS platform that enables businesses to create AI-powered voice and chatbots in 30 minutes without technical skills, offering pay-per-conversation pricing.
WhatsBoost
WhatsBoost is an AI-powered WhatsApp marketing platform and official Meta Partner that enables businesses to automate customer communications, manage campaigns, and integrate with multiple services through open APIs.
Vapify
Vapify is a white-label platform that enables agencies to offer Vapi.ai's voice AI solutions under their own brand while maintaining control over client relationships and maximizing revenue.
Popular AI Tools Like Crisp
Salesforce Einstein
Salesforce Einstein is an integrated artificial intelligence platform that brings AI capabilities to Salesforce's CRM products, offering predictive analytics, natural language processing, and machine learning to enhance customer experiences and business processes.
HubSpot
HubSpot is an all-in-one AI-powered customer platform that provides marketing, sales, service, operations, and website-building software to help businesses grow.
tawk.to
tawk.to is a 100% free live chat software that allows businesses to monitor and chat with visitors on their website or from a customizable page.
Klaviyo
Klaviyo is an intelligent marketing automation platform that unifies customer data and powers personalized email, SMS, and other digital marketing campaigns.
View More