ChurnDog is a B2B SaaS platform that automatically recovers lost revenue and prevents customer churn through automated workflows, real-time monitoring, and branded payment recovery portals.
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ChurnDog

Product Information

Updated:Apr 9, 2025

What is ChurnDog

ChurnDog is a specialized software solution designed for B2B SaaS companies to address the critical challenges of customer retention and revenue recovery. It serves as an automated system that integrates with Stripe payment processing to detect and manage failed payments, subscription changes, and customer engagement signals. The platform offers a comprehensive approach to reducing churn and maintaining sustainable business growth through automated retention strategies.

Key Features of ChurnDog

ChurnDog is a B2B SaaS platform designed to help businesses recover lost revenue and prevent customer churn through automated workflows and real-time insights. The platform integrates with Stripe to automatically handle failed payments, provides a branded customer portal for billing updates, and offers comprehensive analytics dashboards to track recovery efforts and customer retention metrics.
Automated Payment Recovery: Automatically initiates follow-up sequences when payments fail, eliminating the need for manual intervention and ensuring no revenue is lost due to billing failures
Branded Customer Portal: Provides a customizable, branded portal where customers can update their billing information seamlessly without leaving your ecosystem
Real-Time Analytics Dashboard: Offers comprehensive visibility into recovery metrics, churn rates, and retention data through live dashboards
Recovery Pipeline Management: Provides a complete overview of all recovery efforts, helping track customer status and identify which accounts need personal attention

Use Cases of ChurnDog

SaaS Subscription Management: Help SaaS companies automatically recover failed payments and maintain steady subscription revenue streams
Customer Retention Optimization: Enable businesses to identify at-risk customers and take proactive measures to prevent churn
Revenue Recovery Operations: Streamline the process of recovering lost revenue from failed payments through automated workflows and follow-ups

Pros

Quick and easy integration with Stripe
Fully automated payment recovery process
Comprehensive analytics and tracking capabilities

Cons

Limited to Stripe payment integration only
May require additional customization for complex business needs

How to Use ChurnDog

Connect Stripe Account: Simply connect your Stripe account to ChurnDog to begin the setup process. This integration happens within seconds.
Monitor Customer Activity: ChurnDog automatically begins monitoring your customer activity, detecting failed payments, subscription changes, and engagement signals.
Set Up Automated Recovery Workflows: When payment failures occur, ChurnDog's automated follow-ups are triggered to recover lost revenue without manual intervention.
Customize Branded Portal: Set up your branded self-service portal where customers can update their billing information and pay outstanding invoices.
Track Recovery Progress: Monitor your recovery efforts through real-time dashboards that show exactly how much revenue is being recovered.
Manage Recovery Pipeline: Use the recovery pipeline view to track which customers are being contacted and identify those who need additional personal follow-up.

ChurnDog FAQs

ChurnDog is a B2B SaaS platform that helps companies recover lost revenue and prevent customer churn through automated workflows and real-time insights.

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