ZEPIC Howto

ZEPIC is an AI-infused unified customer engagement platform that integrates data and channels to enable hyper-personalized marketing automation and customer experiences across email, WhatsApp and other channels.
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How to Use ZEPIC

Sign up for free trial: Start with a 14-day free trial by visiting ZEPIC's website and creating an account - no credit card required. The platform can be set up within minutes.
Connect your data sources: Use ZEPIC's built-in CDP to integrate data from 50+ tools including CRMs, ecommerce platforms, and other business tools to create a unified customer view. The platform offers out-of-the-box connectors for easy integration.
Build customer segments: Use the segmentation tools to create micro-segments based on demographic and behavioral data. Apply advanced filters and leverage real-time data refresh to define your target audiences.
Create marketing campaigns: Use the no-code drag-and-drop editor to build customer journeys and automated campaigns. You can create campaigns across multiple channels including Email and WhatsApp.
Leverage Zenie AI: Utilize ZEPIC's AI engine Zenie to generate campaign copy, visuals, and get campaign optimization suggestions. Zenie helps automate data management and campaign delivery.
Manage customer interactions: Use the Team Inbox feature to manage WhatsApp replies and customer queries. Personalize responses with Zenie AI and focus on high-intent leads.
Track performance: Monitor campaign performance through real-time dashboards showing key metrics from engagement to conversions. Use flow reports to analyze automated journeys and optimize campaigns.

ZEPIC FAQs

ZEPIC is an AI-infused customer engagement and marketing automation platform that unifies data and helps businesses run cross-channel personalized campaigns without requiring technical skills.

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