ZEPIC Features
ZEPIC is an AI-infused unified customer engagement platform that integrates data and channels to enable hyper-personalized marketing automation and customer experiences across email, WhatsApp and other channels.
View MoreKey Features of ZEPIC
ZEPIC is an AI-infused unified customer engagement platform that combines a Customer Data Platform (CDP) with marketing automation capabilities. It helps businesses consolidate customer data from 50+ tools, create 360-degree customer views, and execute personalized multi-channel marketing campaigns through email and WhatsApp. The platform features Zenie AI for automated campaign creation, advanced audience segmentation, real-time analytics, and a Team Inbox for managing customer interactions.
Built-in Customer Data Platform (CDP): Unifies and centralizes customer data from over 50 different tools to create comprehensive customer profiles and enable real-time tracking
Zenie AI Engine: AI-powered assistant that helps automate marketing tasks from data management to campaign creation, including content generation and campaign optimization
Omnichannel Campaign Management: Enables creation and execution of personalized campaigns across multiple channels including Email and WhatsApp, with automated workflows throughout the customer lifecycle
Team Inbox: Centralizes customer interactions from multiple channels, allowing teams to collaborate and manage customer queries efficiently while personalizing responses with AI assistance
Use Cases of ZEPIC
Tourism Industry Marketing: Tourism organizations like Tourism Fiji use ZEPIC to deliver personalized experiences to visitors and streamline marketing processes through integrated customer data
Sports Organization Engagement: Sports organizations like Hockey Australia utilize ZEPIC for understanding audience behavior and enhancing fan engagement through targeted campaigns
E-commerce Customer Experience: Online retailers use ZEPIC to create personalized shopping experiences, automate marketing campaigns, and manage customer service through WhatsApp
Pros
No technical skills required with self-serve platform
Comprehensive integration with 50+ tools
AI-powered automation reduces manual work
Cons
Relatively new platform in the market
Limited channel options compared to some competitors
Latest AI Tools Similar to ZEPIC
Heartbeat
Heartbeat is a versatile platform that offers both an online community-building solution and an AI-powered wellness calling system for seniors and at-risk individuals, featuring customizable spaces, real-time communication, and health monitoring capabilities.
Resonoon
Resonoon is a no-code B2B SaaS platform that enables businesses to create AI-powered voice and chatbots in 30 minutes without technical skills, offering pay-per-conversation pricing.
WhatsBoost
WhatsBoost is an AI-powered WhatsApp marketing platform and official Meta Partner that enables businesses to automate customer communications, manage campaigns, and integrate with multiple services through open APIs.
Vapify
Vapify is a white-label platform that enables agencies to offer Vapi.ai's voice AI solutions under their own brand while maintaining control over client relationships and maximizing revenue.
Popular AI Tools Like ZEPIC
Salesforce Einstein
Salesforce Einstein is an integrated artificial intelligence platform that brings AI capabilities to Salesforce's CRM products, offering predictive analytics, natural language processing, and machine learning to enhance customer experiences and business processes.
HubSpot
HubSpot is an all-in-one AI-powered customer platform that provides marketing, sales, service, operations, and website-building software to help businesses grow.
tawk.to
tawk.to is a 100% free live chat software that allows businesses to monitor and chat with visitors on their website or from a customizable page.
Chatbond - AI Chatbot Builder
Chatbond is a powerful AI chatbot builder that allows businesses to create GPT-driven chatbots to instantly respond to customers, with features like multi-source data import, customization, and integrations.
View More