Theysaid
TheySaid is an AI-powered survey and feedback platform that transforms traditional surveys into engaging conversations by using artificial intelligence to create personalized questions and gather deep customer insights.
https://theysaid.io/?ref=aipure
Product Information
Updated:May 16, 2025
Theysaid Monthly Traffic Trends
Theysaid received 10.1k visits last month, demonstrating a Significant Decline of -25.5%. Based on our analysis, this trend aligns with typical market dynamics in the AI tools sector.
View history trafficWhat is Theysaid
TheySaid is a modern Voice of Customer (VoC) platform founded in 2023 and headquartered in Salt Lake City, UT. The platform revolutionizes the way businesses collect and analyze customer feedback by leveraging AI technology. Instead of traditional boring surveys, TheySaid creates interactive, conversational experiences that help companies gather more meaningful insights from their customers, employees, and users throughout their journey. The platform is SOC II Type 2, ISO 27001, and GDPR compliant, making it suitable for enterprise-level implementations.
Key Features of Theysaid
TheySaid is an AI-powered survey and feedback platform that transforms traditional surveys into interactive conversations. It uses AI to generate relevant questions, conduct real-time follow-up discussions, and provide deep analytics. The platform integrates with existing CRM systems and communication channels, offering various feedback collection methods including AI surveys, interviews, forms, user tests, polls, and pulses to help businesses gather actionable insights from customers, employees, and users.
AI-Powered Question Generation: Automatically generates relevant survey questions by analyzing website content and industry context, saving time in survey creation while ensuring quality
Dynamic Conversation Flow: Uses conversational AI to adapt and ask follow-up questions based on user responses, creating a more engaging experience and gathering deeper insights
Multi-Channel Integration: Seamlessly integrates with existing tools like Salesforce, Zendesk, and HubSpot, allowing businesses to deploy surveys through their preferred channels
Real-Time Analytics: Provides immediate analysis and summaries of feedback, helping teams make data-driven decisions quickly
Use Cases of Theysaid
Product Development Feedback: Helps engineering and product teams gather user feedback on features, usability, and product experience to guide development decisions
Customer Success Management: Enables tracking customer satisfaction and identifying potential churn risks early through regular pulse surveys and detailed interviews
Employee Engagement: Facilitates HR teams in conducting engagement surveys and exit interviews to improve workplace culture and retention
Market Research: Assists marketing teams in gathering competitive intelligence and customer insights to refine messaging and positioning
Pros
More engaging than traditional surveys with higher response rates
AI automation reduces time and effort in survey creation and analysis
Comprehensive integration options with existing business tools
Cons
Pricing may be higher compared to basic survey tools
Some features like HIPAA compliance still in development
How to Use Theysaid
Sign up for TheySaid: Visit ai.theysaid.io/sign-up to create a free account and get started with the platform
Connect your data sources: Connect your CRM or import contacts via CSV to sync your customer/user data into TheySaid. You can also integrate with tools like Salesforce, Zendesk, Intercom, and HubSpot
Train the AI: Point the AI to your website URL or internal documentation to train it on your business context (takes less than 1 minute)
Choose your survey type: Select from AI Surveys, AI Interviews, AI Forms, AI User Tests, AI Polls or AI Pulses depending on your feedback needs
Customize your questions: TheySaid will recommend relevant questions based on your website/data, but you can customize them. Add rating scales, multiple choice, ranking or open-ended questions
Set up delivery: Choose how to deliver surveys through your existing channels - email, in-app, or other touchpoints along the customer journey
Launch your survey: Send out your survey to your selected audience. The AI will automatically engage users with follow-up questions based on their responses
Monitor results: Track responses in real-time through the dashboard. TheySaid automatically summarizes insights and identifies key themes from the feedback
Take action: Use the gathered insights to improve your product/service. TheySaid can deliver playbooks back to your CRM when risks or opportunities are identified
Theysaid FAQs
TheySaid is an AI-powered survey platform that turns traditional surveys into interactive conversations, helping companies gather deeper customer insights through AI-driven follow-up questions and analysis.
Theysaid Video
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Analytics of Theysaid Website
Theysaid Traffic & Rankings
10.1K
Monthly Visits
#1871301
Global Rank
#6176
Category Rank
Traffic Trends: Feb 2025-May 2025
Theysaid User Insights
00:02:39
Avg. Visit Duration
2.15
Pages Per Visit
46.56%
User Bounce Rate
Top Regions of Theysaid
US: 41.09%
IN: 27.3%
TR: 9.18%
AU: 4.98%
KR: 4.72%
Others: 12.72%
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