TestAI

TestAI

WebsiteContact for PricingAI Testing & QAAI Voice Assistants
TestAI is an AI-powered testing platform that provides automated testing, real-time monitoring, and performance analytics for voice and chat agents to ensure flawless deployment and performance.
https://www.nbulatest.ai/?ref=aipure
TestAI

Product Information

Updated:Feb 28, 2025

What is TestAI

TestAI is a comprehensive AI testing platform designed to revolutionize how organizations validate and deploy their voice and chat AI agents. The platform offers real-world simulation and evaluation capabilities, enabling teams to thoroughly test their AI agents before deployment. It addresses the common challenge of manual testing by automating the process, allowing teams to create thousands of concurrent phone calls and test scenarios to identify potential issues and bugs efficiently.

Key Features of TestAI

TestAI is an automated testing platform specifically designed for voice and chat AI agents, offering real-world simulation capabilities, comprehensive performance analytics, and trust & safety reporting. The platform enables teams to create thousands of concurrent test calls, simulate diverse scenarios, and monitor AI agent performance in real-time, helping organizations launch reliable AI agents quickly while ensuring quality and compliance.
Automated Concurrent Testing: Ability to generate thousands of simultaneous test calls to voice agents, enabling comprehensive testing at scale without manual effort
Real-time Performance Monitoring: Continuous tracking of agent performance with detailed analytics, logs, and immediate alerts for any issues or performance drops
Customizable Test Scenarios: Support for both AI-crafted and custom datasets, allowing teams to test specific workflows, personas, and real audio scenarios
Comprehensive Analytics Dashboard: User-friendly interface providing actionable insights, performance metrics, and trend analysis for ongoing optimization

Use Cases of TestAI

Healthcare Communication Testing: Testing AI agents handling patient consultations, appointment reminders, prescription refills, and medical billing assistance
Real Estate Operations: Validating AI agents managing property tours, tenant support, lease negotiations, and mortgage-related communications
Insurance Services: Testing AI agents handling insurance plan inquiries, claims processing, and customer service interactions

Pros

Quick setup and easy implementation within minutes
Comprehensive testing capabilities with multiple concurrent calls
Real-time monitoring and immediate issue alerts

Cons

Learning curve for new users to effectively utilize all features
Requires integration effort with existing systems

How to Use TestAI

Sign Up: Visit app.nbulatest.ai/sign-up to create an account and get started with the platform
Initial Setup: Launch testing tools through the user-friendly interface - setup takes just minutes with easy-to-use tools for instant results
Create Test Scenarios: Build test datasets using AI-crafted scenarios or create custom ones. You can leverage workflows, personas, and real audio to build comprehensive test cases
Configure Concurrent Testing: Set up multiple concurrent phone calls to your voice agents - the platform can handle thousands of simultaneous test calls
Define Custom Metrics: Establish evaluation metrics specific to your business needs and what matters most for your voice AI performance
Run Tests: Execute the test scenarios to simulate real-world interactions and evaluate multiple agents simultaneously
Monitor Performance: Track real-time performance through comprehensive logs and trend insights. The system provides immediate notifications for errors, issues, and performance dips
Review Analytics: Access the dashboard to view detailed performance metrics, actionable insights, and test results to optimize your voice agents
Continuous Evaluation: Use the platform for ongoing monitoring and testing as your AI evolves, analyzing call logs for hidden patterns and maintaining peak performance

TestAI FAQs

TestAI is an automated AI voice agent testing and performance analytics platform that provides real-world simulation and evaluation for voice & chat agents. It offers automated testing, call analytics, and trust & safety reporting to ensure flawless performance.

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