Re:amaze Howto
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses that combines multiple communication channels into one seamless interface.
View MoreHow to Use Re:amaze
Sign up for a Re:amaze account: Go to the Re:amaze website and sign up for a free 14-day trial. No credit card required.
Set up your helpdesk: Configure your helpdesk settings, including branding, office hours, and team permissions.
Connect your support channels: Integrate your email, live chat, social media, and other support channels into Re:amaze.
Create your knowledge base: Build out your FAQ and help center content to enable customer self-service.
Set up automations: Configure workflows, canned responses, and chatbots to automate common tasks.
Install the Re:amaze widget: Add the Re:amaze chat widget to your website or app to enable live chat.
Train your team: Onboard your support team and familiarize them with the Re:amaze interface and features.
Start engaging with customers: Begin responding to customer inquiries across all your integrated channels from the Re:amaze dashboard.
Monitor performance: Use Re:amaze's built-in reporting and analytics to track key metrics and improve your support.
Expand functionality: Explore additional features like push campaigns, AI assistance, and integrations as your needs grow.
Re:amaze FAQs
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It combines email, live chat, video call, social media, mobile SMS, VoIP, and push notification conversations into one central interface to help businesses manage customer communications across multiple channels.
Re:amaze Monthly Traffic Trends
Re:amaze experienced a 11.6% decline in traffic, reaching 696K visits. Without any significant product updates or market activities, this decline could be attributed to normal market fluctuations or increased competition.
View history traffic
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