ProhostAI

ProhostAI

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ProhostAI is an all-in-one AI assistant that automates guest messaging, maintenance, cleaning, and upsells for vacation rental hosts on platforms like Airbnb, Hostaway, and Guesty to help them scale their business stress-free.
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ProhostAI

Product Information

Updated:Oct 11, 2025

What is ProhostAI

Founded in 2024 by Andrew Lawson and Bill Ulammandakh in San Francisco, ProhostAI is a YC S24 company that provides an AI-powered operating system for short-term rental property management. The startup, backed by notable investors and founded by former Airbnb and Dropbox technical leaders, aims to transform every host into a 5-star host. The founders themselves are successful Airbnb hosts managing 9 properties with 4.99+ ratings across 1000+ guest reviews, generating $1.5M/year in revenue.

Key Features of ProhostAI

ProhostAI is an all-in-one AI assistant platform designed specifically for vacation rental hosts on platforms like Airbnb, Hostaway, and Guesty. It automates guest messaging, maintenance tracking, cleaning management, and upselling opportunities through AI-powered features. The platform includes automated response generation, task management, digital guidebooks, review handling, and a comprehensive calendar system accessible via both web and mobile apps.
AI-Powered Messaging: Automatically generates high-quality responses to guest messages based on listing information, message history, and local data, with an Autopilot mode for 24/7 guest communication
Smart Task Management: Automatically detects and creates maintenance tickets from guest messages and reviews, assigns tasks to team members, and tracks completion with photos and comments
Automated Revenue Generation: Identifies and automatically offers upsell opportunities like gap nights, late checkouts, and additional services to guests to maximize revenue
Integrated Calendar System: Provides comprehensive calendar views for managing bookings, cleaning schedules, and maintenance tasks across multiple properties through web and mobile platforms

Use Cases of ProhostAI

Individual Airbnb Hosts: Perfect for single-property hosts looking to automate guest communication and property management tasks while maintaining high service quality
Property Management Companies: Enables efficient management of multiple properties with automated task assignment, team collaboration, and centralized communication
Vacation Rental Businesses: Helps scale operations by automating routine tasks and providing insights for business optimization and revenue growth

Pros

Comprehensive automation of routine hosting tasks
Integration with major booking platforms
Mobile-friendly with full-featured iOS and Android apps
Continuous AI learning and improvement

Cons

Limited to specific property management platforms (Airbnb, Hostaway, Guesty)
Relatively new platform (founded in 2024)

How to Use ProhostAI

Sign up and connect listings: Create an account with ProhostAI and connect your vacation rental listings from supported platforms like Airbnb, Hostaway, Guesty, OwnerRez, or Hospitable
Set up AI messaging: Enable AI messaging to get instant AI-generated suggested replies to guest messages based on your listing information, messaging history and local data
Configure AI tasks and maintenance: Set up automatic maintenance task generation from guest messages and reviews, with auto-assignment to team members and status tracking capabilities
Set up cleaning schedules: Configure automatic turnover cleaning schedules, assign cleaners, create cleaning checklists, and enable photo documentation features
Create AI guidebooks: Use AI assistance to create digital guidebooks for each property containing check-in information, house rules, and local tips
Configure AI Autopilot: Enable AI Autopilot feature to automatically handle guest messages 24/7, with smart escalation to human team members when needed
Set up upsell rules: Configure rules for automatic gap night detection and upsell offers to guests for additional services like late checkout, gear rentals, or local experiences
Download mobile apps: Install ProhostAI mobile apps on iOS and Android devices to manage properties on the go and receive push notifications
Set up team collaboration: Add team members and configure collaboration settings to manage communications and task assignments effectively
Monitor analytics: Use the analytics dashboard to track response times, AI quality, earnings metrics, and overall business performance

ProhostAI FAQs

ProhostAI is an all-in-one AI assistant platform for vacation rental hosts that automates guest messaging, maintenance, cleaning, and upsells. It's designed to help hosts manage their properties on platforms like Airbnb, Hostaway, and Guesty.