Penciled: Generative AI voice agents for healthcare
Penciled offers AI-powered voice agents that can call and text patients to schedule, confirm, and remind them of healthcare appointments, saving time and improving patient engagement.
https://penciled.com
Product Information
Updated:Nov 9, 2024
What is Penciled: Generative AI voice agents for healthcare
Penciled is a healthcare technology company that provides generative AI voice agents designed to automate and streamline patient communication and appointment management. Their AI agents can make calls and send texts to patients in multiple languages, handling tasks like scheduling new appointments, confirming existing ones, sending reminders, and quickly filling cancelled slots from waitlists. Penciled integrates with electronic health record systems like Healthie to access and update patient information seamlessly.
Key Features of Penciled: Generative AI voice agents for healthcare
Penciled offers AI-powered voice agents for healthcare that can schedule appointments, make confirmation calls, send reminders, and manage waitlists. The agents use natural language processing to communicate with patients in multiple languages, integrate with electronic health record systems like Healthie, and can handle thousands of calls simultaneously. This technology aims to reduce administrative burden, improve patient access, and streamline practice operations.
AI Voice Agents: Human-like AI voice agents that can call and text patients to schedule, confirm, and remind about appointments.
Multi-language Support: Ability to communicate with patients in multiple languages, improving accessibility.
EHR Integration: Direct integration with electronic health record systems like Healthie for seamless appointment management.
Scalable Calling: Capability to make thousands of calls simultaneously, significantly increasing efficiency.
Waitlist Management: Automated system for filling cancelled appointments by quickly contacting waitlisted patients.
Use Cases of Penciled: Generative AI voice agents for healthcare
Appointment Scheduling: AI agents call patients to schedule new appointments, reducing the workload on administrative staff.
Appointment Confirmation: Automated calls to confirm upcoming appointments, helping to reduce no-shows.
Appointment Reminders: Sending reminders to patients about their upcoming visits to further decrease no-show rates.
Waitlist Management: Quickly filling cancelled appointments by contacting patients on the waitlist.
Multi-lingual Patient Communication: Engaging with patients in their preferred language, improving patient experience and accessibility.
Pros
Reduces administrative burden on healthcare staff
Improves patient access and engagement
Increases efficiency in appointment management
Offers multilingual support for diverse patient populations
Cons
May face challenges with patients who prefer human interaction
Requires integration with existing systems which could be complex
Potential privacy concerns regarding AI handling patient information
How to Use Penciled: Generative AI voice agents for healthcare
Sign up for Penciled: Visit app.penciled.com and create an account to get started with Penciled's AI voice agents for healthcare.
Connect your Healthie account: Integrate Penciled with your Healthie EHR by obtaining and entering your Healthie API key. This allows Penciled to access appointment data.
Set up your first AI agent: Create and configure your AI voice agent, specifying parameters like voice, language, and conversation scripts.
Import patient data: Upload or sync your patient contact information to Penciled's system to enable outreach.
Schedule outreach campaigns: Set up automated calling/texting campaigns for appointment scheduling, reminders, or waitlist management.
Monitor ongoing calls: Use the Penciled dashboard to view real-time status of AI agent calls and conversations with patients.
Review call outcomes: Access call transcripts, recordings, and outcome data to track the success of your AI outreach efforts.
Adjust and optimize: Based on results, refine your AI agent scripts and campaign settings to improve performance over time.
Penciled: Generative AI voice agents for healthcare FAQs
Penciled is a platform that provides generative AI voice agents for healthcare. It uses AI to make calls and schedule patient appointments, confirm visits, send reminders, and manage waitlists.
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Analytics of Penciled: Generative AI voice agents for healthcare Website
Penciled: Generative AI voice agents for healthcare Traffic & Rankings
1.7K
Monthly Visits
#7650996
Global Rank
-
Category Rank
Traffic Trends: Jul 2024-Nov 2024
Penciled: Generative AI voice agents for healthcare User Insights
00:00:10
Avg. Visit Duration
1.62
Pages Per Visit
52.63%
User Bounce Rate
Top Regions of Penciled: Generative AI voice agents for healthcare
US: 100%
Others: 0%
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