Asklet
Asklet is an AI-powered NPS widget platform that helps companies collect and analyze rich qualitative customer feedback through natural voice responses and dynamic prompting.
https://sunbeam.cx/asklet?ref=producthunt
Product Information
Updated:Nov 13, 2025
What is Asklet
Asklet is a customer feedback collection and analysis tool launched in 2025 by Sunbeam Technology. It goes beyond traditional NPS scores by using intelligent widgets that can be embedded into websites to gather detailed customer insights through voice responses and customized prompting. The platform was developed based on years of experience with employee engagement surveys, with the goal of driving more effective and actionable feedback.
Key Features of Asklet
Asklet is an AI-powered NPS (Net Promoter Score) widget platform that helps businesses collect and analyze detailed customer feedback through dynamic, finely-tuned questions. It offers voice response capabilities, customizable widgets, and intelligent prompts to gather more meaningful insights than traditional scoring systems, while integrating with an analytics dashboard for comprehensive feedback analysis.
Dynamic Voice Response: Allows users to provide feedback naturally through voice responses, making the feedback process faster and more engaging
Customizable Widgets: Easy-to-build and embed widgets with options for NPS, Likert, Stars, or Text formats, along with customizable colors and response types
Intelligent Prompting: Uses AI-powered dynamic prompts to ask contextually relevant questions that encourage more detailed and insightful responses
Analytics Integration: Connected to a comprehensive analytics dashboard that transforms written feedback into trackable insights with sentiment and volume metrics
Use Cases of Asklet
Employee Engagement Surveys: Gathering detailed feedback from employees about their workplace experience and satisfaction through natural conversation
Customer Experience Monitoring: Collecting and analyzing customer feedback about products or services in real-time with voice-enabled responses
Hotel and Hospitality Reviews: Gathering guest feedback and identifying specific areas for improvement through detailed analysis of comments and responses
Pros
GDPR compliant with robust data security
Easy to implement and embed
Provides richer feedback than traditional NPS surveys
Cons
Limited track record as a new platform (launched in 2025)
Some features like closing the feedback loop are still in development
How to Use Asklet
Sign up for an account: Visit surveys.sunbeam.cx/dashboard and create a free account during their launch period to get full access
Choose widget type: Select from available widget types: NPS, Likert, Stars or Text surveys and customize the appearance
Configure widget settings: Customize the response types, colors, and other widget settings to match your needs
Add to your website: Embed the widget onto your website by following the provided integration instructions
Enable voice responses: Allow users to provide feedback through voice responses which are analyzed in real-time
Track feedback: Use the Analytics Dashboard to view insights, track specific issues, and monitor sentiment and volume metrics from the collected feedback
Follow up with users: Collect user IDs alongside feedback to enable following up with customers when implementing fixes (coming soon feature)
Asklet FAQs
Asklet is an AI-powered NPS (Net Promoter Score) widget platform that helps collect detailed customer feedback through finely-tuned dynamic questions. It allows users to respond via voice or text to get rich, qualitative feedback.
Asklet Video
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