Typewise - AI Communication Assistant Introduction
Typewise is an AI-powered communication assistant that boosts productivity for customer service and sales teams by providing text prediction, autocorrect, and multilingual support.
View MoreWhat is Typewise - AI Communication Assistant
Typewise is an AI Communication Assistant designed to enhance efficiency and quality in customer service and sales communications. Developed by a Swiss deep tech company, Typewise leverages advanced text prediction AI to help teams communicate faster and more effectively. The solution integrates seamlessly with popular CRM systems and offers features like real-time sentence completion, automatic error correction, and support for over 40 languages.
How does Typewise - AI Communication Assistant work?
Typewise functions as a browser-based plugin that integrates with existing CRM systems like Salesforce, ServiceNow, and MS Dynamics. It uses AI-powered text prediction to auto-complete sentences and paragraphs in real-time as users type. The system also provides auto-generated responses based on context, instant correction of typos and grammatical errors, and real-time translation capabilities. Typewise employs a custom AI language model that adapts to a company's specific vocabulary and communication style. Additionally, it offers a dashboard with quality and performance metrics to help teams continuously improve their communication effectiveness.
Benefits of Typewise - AI Communication Assistant
By implementing Typewise, organizations can significantly boost productivity, with reported savings of 10-20 hours per employee per month. This translates to approximately €5,000 saved per employee annually. The tool helps decrease response and resolution times, leading to increased customer satisfaction. It also ensures consistency in communication quality across different languages and team members. With its focus on data privacy and security, including GDPR compliance and on-premises deployment options, Typewise provides a safe solution for improving customer service and sales communications while maintaining high standards of data protection.
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