Supermoon Howto
Supermoon is an AI-powered customer support platform that simplifies communication management and boosts efficiency for e-commerce businesses.
View MoreHow to Use Supermoon
Sign up for a free Supermoon account
Connect your support inbox (email, social media, etc.)
Submit your FAQ and knowledge base to train the AI
Set up the AI Email Assistant, Live Chat, and Smart Contact Form as needed
Start using Supermoon to manage and respond to customer inquiries
Monitor performance and adjust settings as necessary to optimize results
Supermoon FAQs
Supermoon's AI technology works by analyzing customer inquiries, accessing the company's knowledge base and FAQ, and generating smart reply recommendations. It can automatically respond to simple queries and assist human agents with more complex issues.
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