Solidroad Howto
Solidroad is an AI-powered training and assessment platform for customer-facing teams that enables realistic conversation simulations and personalized feedback.
View MoreHow to Use Solidroad
Sign up for an account: Visit the Solidroad website and sign up for a free trial or paid plan based on your team size and needs.
Create lessons: Use prompts, documents, or public links to create training lessons that will be delivered by your customizable AI coach.
Build simulations: Create realistic simulations across video, voice, chat and email channels for your team to practice with.
Customize AI coach: Set up and customize your AI coach to deliver lessons and provide feedback based on your company's needs.
Have reps practice: Have your sales reps or customer-facing team members practice conversations with the AI coach in any language.
Receive real-time feedback: Learners get real-time coaching and feedback from the AI tied to custom scorecards you create.
Review performance: Managers and trainers can review how the team is performing across different channels and interaction types.
Iterate and improve: Use the insights and analytics provided to continually refine your training program and improve rep performance.
Solidroad FAQs
Solidroad is an AI-powered training and assessment platform for customer-facing teams. It turns a company's knowledge base into immersive training programs and provides realistic simulations for sales calls and customer interactions.
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