Sensay is an AI-powered offboarding platform that captures, preserves and transfers employees' critical knowledge through intelligent voice interviews and creates interactive chatbots to retain organizational expertise.
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Sensay

Product Information

Updated:Nov 13, 2025

Sensay Monthly Traffic Trends

Sensay received 25.9k visits last month, demonstrating a Slight Growth of 13.9%. Based on our analysis, this trend aligns with typical market dynamics in the AI tools sector.
View history traffic

What is Sensay

Sensay is an innovative knowledge management platform designed to address the critical challenge of knowledge loss when employees leave organizations. Founded by Dan Thomson after experiencing the fragility of memory following a concussion, Sensay has developed into a comprehensive solution that helps companies systematically capture and institutionalize their employees' expertise. The platform combines AI technology with natural voice interviews to preserve both documented and tacit knowledge, making it accessible long after employees depart.

Key Features of Sensay

Sensay is an AI-powered platform that captures and preserves organizational knowledge through AI voice interviews, document processing, and digital replicas. It specializes in converting tacit knowledge from departing employees into accessible, interactive chatbots that can be used for knowledge transfer, training, and ongoing support. The platform combines advanced machine learning, voice capabilities, and secure data management to create a comprehensive knowledge preservation system.
AI-Powered Interviews: Uses an AI interviewer named Sophia to conduct natural conversations with departing employees, capturing detailed role knowledge and expertise
Interactive Knowledge Base: Converts captured information into an AI chatbot that team members can query anytime for instant answers and insights
Secure Data Management: Implements AES-256 encryption, TLS 1.3, role-based access controls, and compliance with GDPR and CCPA for secure knowledge storage
Multi-Channel Integration: Offers API access and integration capabilities with existing systems, supporting multiple devices and platforms

Use Cases of Sensay

Employee Offboarding: Captures critical knowledge and expertise from departing employees to prevent knowledge loss and maintain operational continuity
New Employee Training: Accelerates onboarding process by providing new hires with instant access to predecessor's knowledge and experience
Corporate Knowledge Management: Helps organizations preserve and share institutional knowledge across departments and teams
Customer Support: Creates AI chatbots that can handle customer inquiries 24/7 with consistent, knowledge-based responses

Pros

Quick setup and implementation (2 days to get started)
High knowledge retention rate (95%)
Significant ROI through reduced training time and faster onboarding
Natural conversation interface makes knowledge capture effortless

Cons

Requires active participation from departing employees
Initial cost may be significant for smaller organizations
Dependency on AI technology for knowledge interpretation

How to Use Sensay

Sign up and setup organization: Visit sensay.io and complete the quick guided organization setup process which takes just a few minutes
Identify departing employees: Input information about employees who are leaving the organization. Sensay will automatically schedule AI interviews with them
AI Interview with Sophia: Departing employees participate in interviews with Sophia (Sensay's AI interviewer) who captures their role details, tacit knowledge, and expertise through natural conversation
Knowledge processing: The system automatically processes and organizes the captured knowledge from interviews and any uploaded documents into a searchable knowledge base
Access preserved knowledge: Team members can access the preserved knowledge anytime through an AI chatbot interface or generate custom documents on demand
Train the AI chatbot: Upload additional files and content to the knowledge base to make the AI chatbot smarter and more accurate in answering questions
Integrate with existing systems: For developers - use Sensay's API to integrate the knowledge base and chatbot capabilities into existing company systems and workflows
Monitor and maintain: Regularly review the system's performance, conduct test conversations to identify knowledge gaps, and update content as needed

Sensay FAQs

Sensay is an offboarding platform that helps companies capture and retain critical knowledge when employees leave. It uses AI-driven interviews to systematically capture departing employees' expertise and converts it into an accessible knowledge base that teams can query through an AI chat assistant.

Analytics of Sensay Website

Sensay Traffic & Rankings
25.9K
Monthly Visits
#1014577
Global Rank
#7972
Category Rank
Traffic Trends: Sep 2024-Jun 2025
Sensay User Insights
00:00:32
Avg. Visit Duration
1.74
Pages Per Visit
53.31%
User Bounce Rate
Top Regions of Sensay
  1. IN: 28.57%

  2. US: 19.03%

  3. NG: 15.64%

  4. GB: 12.21%

  5. CZ: 9.88%

  6. Others: 14.66%

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