Sanas Introduction
Sanas is a pioneering AI company that provides real-time accent translation technology to transform communication by giving multilingual speakers choice in how they communicate while preserving their natural voice.
View MoreWhat is Sanas
Founded in 2020 in Silicon Valley, Sanas is the world's first real-time speech understanding platform that uses AI to bridge communication gaps across different accents and backgrounds. The company was created after its founders witnessed accent bias against friends, inspiring them to develop technology that ensures every voice can be heard and understood. Led by CEO Maxim Serebryakov, CTO Shawn Zhang, and COO Sharath Keshava Narayana, Sanas has secured $32 million in Series A funding and partnered with major enterprises and contact centers worldwide.
How does Sanas work?
Sanas employs speech-to-speech AI processing and advanced neural networks to translate accents in real-time with only ~200ms latency. The technology uses a phoneme-based approach that captures subtle speech nuances like tone and emphasis while maintaining the speaker's natural warmth and authenticity. The platform works locally without cloud processing, ensuring security and data privacy. It also includes features like noise cancellation and speech intelligibility enhancement. The system is trained on millions of utterances to adapt to different voices and can be implemented within minutes.
Benefits of Sanas
The technology delivers multiple advantages for both businesses and users: it improves customer satisfaction (CSAT) scores and average handle times (AHT) in contact centers, reduces miscommunication and accent bias, and boosts agent confidence. For enterprises, it enables expansion of operations and reduces costs related to agent hiring and training. The platform also provides valuable analytics through a dashboard to track performance metrics and identify areas for improvement. Most importantly, it allows users to retain their native accents while having the choice to be clearly understood in professional settings.
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