Sanas
Sanas is a pioneering AI company that provides real-time accent translation technology to transform communication by giving multilingual speakers choice in how they communicate while preserving their natural voice.
Visit Website
https://sanas.ai/
Product Information
Updated:09/11/2024
What is Sanas
Founded in 2020 in Silicon Valley, Sanas is the world's first real-time speech understanding platform that uses AI to bridge communication gaps across different accents and backgrounds. The company was created after its founders witnessed accent bias against friends, inspiring them to develop technology that ensures every voice can be heard and understood. Led by CEO Maxim Serebryakov, CTO Shawn Zhang, and COO Sharath Keshava Narayana, Sanas has secured $32 million in Series A funding and partnered with major enterprises and contact centers worldwide.
Key Features of Sanas
Sanas is a real-time speech understanding platform that uses AI technology to translate accents while preserving natural voice qualities. The platform offers accent translation and noise cancellation capabilities, operating with low latency (~200ms) and local deployment for security. It integrates seamlessly with existing systems, provides data-driven insights through a dashboard, and helps improve communication clarity without compromising the speaker's natural voice characteristics.
Real-time Accent Translation: Uses speech-to-speech AI processing to translate accents in real-time while maintaining the speaker's natural tone and emphasis
Noise Cancellation: Intelligent technology that filters out background noise while focusing on the speaker's voice for crystal-clear communication
Secure Local Deployment: Operates locally without cloud dependency, ensuring data privacy and security while meeting SOC and ISO standards
Analytics Dashboard: Provides detailed insights into agent performance and key metrics to optimize operations and track improvements
Use Cases of Sanas
Contact Centers: Improves customer service quality by enhancing communication between international agents and customers, leading to better CSAT scores and reduced AHT
Global Business Communications: Facilitates clearer communication between multinational teams and stakeholders across different regions and accents
Hospitality Industry: Enables hotel staff and customer service representatives to communicate more effectively with guests from diverse backgrounds
Pros
Quick integration with existing systems
Low latency performance (200ms)
Preserves speaker's natural voice characteristics
Strong security with local deployment
Cons
Requires hardware setup and configuration
May need consistent internet connection for optimal performance
How to Use Sanas
Request a Demo: Visit sanas.ai website and click on 'Request a Live Demo' button to get started with the service
Sign Up/Sign In: Create an account through the portal2.sanas.ai or sign in if you already have credentials
Install the Software: Download and install Sanas software locally on your device (the software runs locally without cloud processing for security)
Configure Audio Settings: Set up your microphone and audio settings to work with Sanas' accent translation technology
Select Desired Accent: Choose from available accent options (including American, Spanish, British, Indian, Filipino and Australian accents)
Enable Translation: Toggle the Sanas translation on/off with one click during calls or conversations
Monitor Performance: Use the dashboard to track metrics and analyze communication effectiveness if you're using it in a business setting
Adjust Settings: Fine-tune voice and accent settings as needed for optimal performance and clarity
Sanas FAQs
Sanas is an AI-powered platform that provides real-time accent translation and noise cancellation technology, primarily for contact centers and customer service operations. Their technology translates accents while preserving natural voice qualities to improve communication between agents and customers.
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Analytics of Sanas Website
Sanas Traffic & Rankings
42.4K
Monthly Visits
#890510
Global Rank
#2217
Category Rank
Traffic Trends: Aug 2024-Oct 2024
Sanas User Insights
00:01:54
Avg. Visit DTabsNavuration
1.77
Pages Per Visit
59.43%
User Bounce Rate
Top Regions of Sanas
IN: 36.83%
US: 35.7%
PH: 10.5%
CA: 6.82%
MX: 5.73%
Others: 4.43%
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