Rannkly
Rannkly is a comprehensive all-in-one platform for review management, social media management, customer communication, and reputation enhancement to help businesses grow their online presence.
https://www.rannkly.com/
Product Information
Updated:12/11/2024
What is Rannkly
Rannkly is an AI-driven customer experience and reputation management platform designed to help businesses enhance their online presence and engage with customers more effectively. It offers a suite of tools for managing reviews, social media, marketing campaigns, messaging, ticketing, and website engagement. Backed by 100x.vc and Microsoft for Startups, Rannkly aims to simplify customer interactions and boost brand reputation across multiple digital channels.
Key Features of Rannkly
Rannkly is a comprehensive customer experience platform that offers review management, social media management, campaign management, messaging management, ticketing, forms, and website widgets. It provides businesses with tools to monitor and respond to customer reviews, manage social media presence, run marketing campaigns, handle customer communications, and gather feedback - all from a centralized dashboard. Rannkly aims to help businesses improve their online reputation, increase customer engagement, and drive sales growth.
Unified Review Management: Monitor, analyze, and respond to customer reviews across multiple platforms from a single dashboard, with AI-powered response suggestions.
Social Media Automation: Schedule posts, monitor brand mentions, and analyze performance across various social media channels.
Multi-Channel Campaign Management: Create and manage SMS, email, and WhatsApp marketing campaigns with customizable templates and analytics.
Centralized Messaging Inbox: Manage all customer communications from different platforms in one unified inbox for efficient response handling.
Customizable Forms and Surveys: Design and deploy user-friendly forms and surveys to gather customer feedback and data.
Use Cases of Rannkly
Hotel Reputation Management: Hotels can use Rannkly to monitor guest reviews across booking platforms, respond promptly, and improve their online ratings.
Restaurant Marketing Campaigns: Restaurants can create and manage promotional campaigns across SMS, email, and WhatsApp to attract customers and boost reservations.
Healthcare Patient Feedback: Healthcare providers can use Rannkly's forms and surveys to collect patient feedback and improve their services.
Retail Customer Support: Retail businesses can use the ticketing system to manage customer inquiries and complaints efficiently across multiple channels.
Pros
All-in-one platform for managing customer interactions and online presence
Integration with 100+ platforms for seamless data collection and management
AI-powered tools for efficient review responses and social media management
Cons
May have a learning curve due to the wide range of features
Pricing information not readily available, potentially limiting accessibility for small businesses
How to Use Rannkly
Sign up for a Rannkly account: Go to app.rannkly.com/signup and create a free account by providing your email address and other basic information.
Connect your business profiles: Integrate your Google My Business, Facebook, Instagram and other social media/review platforms with Rannkly.
Set up review monitoring: Configure Rannkly to monitor and collect reviews from all your connected platforms in one dashboard.
Respond to reviews: Use Rannkly's unified inbox to view and respond to all your reviews across platforms from one place. Utilize AI-powered response suggestions.
Analyze review data: Access analytics and reports to gain insights on your review trends, sentiment analysis, and competitor benchmarking.
Manage social media: Create, schedule and publish social media posts across multiple platforms using Rannkly's social media management tools.
Run marketing campaigns: Use Rannkly to create and manage SMS, email and WhatsApp marketing campaigns to engage customers.
Set up customer support ticketing: Configure Rannkly's ticketing system to manage customer complaints and support requests efficiently.
Add website widgets: Integrate Rannkly's review, chat and other widgets on your website to improve customer engagement.
Create custom forms: Build custom forms and surveys using Rannkly Forms to collect customer feedback and data.
Rannkly FAQs
Rannkly is an AI-driven platform that handles online reputation management, social media management, campaign management, messaging management, ticketing, and more through a single dashboard. It helps businesses monitor reviews, engage with customers, and enhance their online presence.
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Analytics of Rannkly Website
Rannkly Traffic & Rankings
80.3K
Monthly Visits
#560078
Global Rank
#1298
Category Rank
Traffic Trends: May 2024-Oct 2024
Rannkly User Insights
00:02:00
Avg. Visit DTabsNavuration
1.8
Pages Per Visit
46.69%
User Bounce Rate
Top Regions of Rannkly
IN: 90.42%
VN: 4.82%
US: 3.76%
PH: 1%
Others: 0%
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