Onyx is an open-source AI platform that connects to your company's documents, apps, and people, providing a feature-rich chat interface that integrates with any LLM while maintaining security and access controls.
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Onyx

Product Information

Updated:Sep 26, 2025

What is Onyx

Onyx (formerly known as Danswer) is an enterprise-grade AI assistant and search platform designed to help organizations leverage their internal knowledge more effectively. It serves as a unified workspace that integrates with over 40 different applications and data sources, including Google Drive, Slack, Confluence, and Salesforce. The platform can be deployed either through Onyx Cloud for immediate use, self-hosted locally, or implemented on virtual machines and Kubernetes for scalable deployment.

Key Features of Onyx

Onyx is a versatile AI platform that combines enterprise search capabilities with an AI assistant, offering deep research functionality, code interpretation, and web search features. It provides a feature-rich chat interface that can connect to over 40 different apps and data sources while maintaining security and access controls. The platform uses advanced technologies like hybrid-search, RAG (Retrieval Augmented Generation), and LLM-based knowledge graphs to deliver accurate responses based on an organization's knowledge base.
Advanced Search and Knowledge Integration: Combines hybrid-search, RAG, contextual retrieval, and LLM-based knowledge graphs to provide accurate information retrieval across company data
Multi-Platform Connectivity: Integrates with over 40 different platforms including Google Drive, Slack, Confluence, and Salesforce, with real-time syncing and access control
Customizable AI Interface: Offers flexible configuration options for LLM providers, search settings, and connected apps, along with a feature-rich chat interface
Enterprise-Grade Security: Includes SSO integration, RBAC, credential encryption, and compliance with SOC 2 Type II and GDPR standards

Use Cases of Onyx

Engineering Team Collaboration: Helps development teams ship faster by providing full context and AI-powered assistance for coding and technical documentation
Sales Enhancement: Enables sales teams to access product updates and conversation history instantly to improve deal closure rates
Customer Support: Provides support teams with immediate access to accurate product information for confident customer query resolution
Knowledge Management: Centralizes company-wide information and makes it easily accessible through AI-powered search and retrieval

Pros

Open-source platform with full transparency and extensibility
Strong security features and compliance standards
Comprehensive integration capabilities with multiple platforms

Cons

Complex setup for self-hosted deployments
Requires significant configuration for optimal performance

How to Use Onyx

Download correct version: Visit the Titanium Software website and download the version of OnyX that matches your macOS version. Each macOS version requires its specific OnyX version.
Install OnyX: Open the downloaded .dmg file and drag the OnyX icon into your Applications folder. When first launching, you may need to override security settings by going to System Preferences > Security & Privacy to allow the app to run.
Grant Full Disk Access: Go to System Preferences > Security & Privacy > Privacy tab > Full Disk Access and enable access for OnyX so it can properly access system files.
Verify System: Use the Verify tab to check your startup disk and system file structure for any issues. This is recommended before performing any maintenance tasks.
Run Maintenance Tasks: Navigate to the Maintenance tab to perform tasks like rebuilding databases, cleaning system/application caches, and running periodic scripts. Select the desired options and click Execute.
Clean System Files: Use the Cleaning section to remove unnecessary files like caches, logs, and temporary files. Be careful when selecting items to clean.
Configure Parameters: Use the Parameters tab to customize hidden settings for Finder, Dock, Safari and other Apple applications. Make sure you understand what each setting does before changing it.
Automation: Use the Automation tab to run multiple maintenance and cleaning tasks in sequence. Select the desired operations and click Execute.
Restore Defaults: If you encounter issues after making changes, use the Restore Defaults button to revert modifications back to original settings.
Regular Maintenance: Run basic maintenance tasks periodically (monthly recommended) to keep your Mac running smoothly. Always backup important data before running major cleanup operations.

Onyx FAQs

Onyx AI is an open-source enterprise search and AI assistant platform that combines hybrid-search, advanced RAG, contextual retrieval, and LLM-based knowledge graphs. It allows teams to leverage generative AI models with their own knowledge base and integrates with 40+ connectors.

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