Kandid
Kandid is an AI-powered sales agent platform that provides 24/7 personalized product guidance and customer engagement to boost website conversions for D2C brands.
https://kandid.ai/?ref=producthunt
Product Information
Updated:Aug 16, 2025
What is Kandid
Kandid is an innovative solution designed to solve the problem of low website conversion rates for D2C (Direct-to-Consumer) brands. It acts as an intelligent layer on websites that deploys customizable 3D AI sales agents who can engage with customers in real-time conversations. The platform is fine-tuned on thousands of high-quality sales conversations to understand product catalogs, brand voice, and customer needs to provide expert guidance just like in-store sales representatives would.
Key Features of Kandid
Kandid is an AI-powered sales agent platform that provides 24/7 customer engagement through customizable 3D AI sales representatives. The platform is fine-tuned on thousands of high-quality sales conversations to understand product catalogs, provide technical guidance, and make personalized recommendations to customers, ultimately helping businesses boost their conversion rates and streamline their sales processes.
AI Product Expertise: Capable of decoding technical specifications, comparing features across models, and explaining everyday use cases in a meaningful way to customers
24/7 Customer Engagement: Provides real-time responses and guidance to customers at any time, eliminating delays in response times and ensuring consistent sales support
Customizable Brand Voice: Quick adaptation to company's product catalog and brand voice, ensuring consistent communication that aligns with the brand's identity
Personalized Recommendations: Offers product suggestions based on customer's technical comfort level and specific needs, improving the shopping experience
Use Cases of Kandid
E-commerce Product Sales: Helps online retailers provide instant product guidance and technical support to customers, increasing conversion rates
EV Industry Support: Assists in explaining complex EV features and specifications to potential buyers, making technical information more accessible
Personal Care Product Consultation: Provides personalized product recommendations and guidance for personal care brands, replacing traditional consultative selling teams
Pros
Significant increase in conversion rates (up to 300%)
Reduces operational costs by saving staff time (5 hours daily per rep)
Improves customer engagement with 80% longer session duration
Cons
Pricing scales with visitor count which might be expensive for high-traffic websites
Limited product catalog capacity in lower-tier plans
How to Use Kandid
Choose a pricing plan: Select from available plans based on your monthly visitor volume: Free (100 visitors), Starter ($99/mo for 10K visitors), Basic ($199/mo for 25K visitors), or Standard ($350/mo for 50K visitors)
Sign up and onboard: Complete the self-serve onboarding process to set up your Kandid account and integrate it with your website
Upload product catalog: Input your product information and catalog (supports up to 100-5000 products depending on plan) for the AI to learn about your offerings
Train the AI agent: Use the AI training features to customize the sales agent with your brand voice and product knowledge
Configure custom branding: Customize the appearance of your AI sales agent to match your website's branding (available on paid plans)
Deploy on website: Implement the AI sales agent on your website to begin engaging with visitors 24/7
Monitor performance: Track metrics like conversion rates, customer engagement, and sales performance through the Kandid dashboard
Kandid FAQs
Kandid is an AI-powered sales agent platform that can be deployed on websites to provide 24/7 customer engagement, product guidance, and sales support. It uses AI agents trained on sales conversations to help convert visitors into customers.
Kandid Video
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