Zendesk AI Alternative Features
My AskAI is an affordable AI-powered customer support alternative to Zendesk that integrates seamlessly with existing Zendesk live chat widgets and deflects up to 75% of support requests.
View MoreKey Features of Zendesk AI Alternative
My AskAI is an affordable Zendesk AI alternative that integrates directly with Zendesk's messaging widget. It offers AI-powered customer support at a fraction of the cost of Zendesk's AI features, with pricing based on conversation volume rather than per-agent fees. The solution can be set up quickly by training the AI on existing help documentation and allows for seamless human handover when needed.
Zendesk Integration: Installs directly from Zendesk's App Marketplace and works with existing Zendesk Messaging widget
AI Training: Quickly train the AI support agent using existing help documentation
Human Handover: Allows seamless transition to human support agents for complex issues
Volume-Based Pricing: Charges per AI conversation rather than per human agent, resulting in significant cost savings
Use Cases of Zendesk AI Alternative
24/7 Customer Support: Provide round-the-clock AI-powered support for common customer inquiries
Cost Reduction: Reduce support costs for businesses with high ticket volumes
Scalable Support: Easily scale customer support capabilities during peak periods without hiring additional staff
Pros
Significantly more affordable than Zendesk's AI features
Quick and easy setup within existing Zendesk infrastructure
Flexible AI + human support model
Cons
May not handle complex queries as effectively as human agents
Requires existing help documentation for optimal AI training
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