Zaia Introduction
Zaia is an AI-powered platform that creates autonomous agents to automate customer support and sales processes across multiple channels.
View MoreWhat is Zaia
Zaia is a no-code platform that allows businesses to create AI-powered autonomous agents in just 5 minutes. These agents can be integrated with WhatsApp, Instagram, websites and other channels to qualify leads, schedule meetings, and direct customers to checkout. Zaia aims to help companies increase sales and improve customer support through the use of artificial intelligence.
How does Zaia work?
Zaia allows users to easily create AI agents by defining conversation flows and training the agent on company data. The platform offers features like dynamic data training, where agents can call APIs based on conversation context, and static data training using files, websites, and Q&A. Agents can be integrated across multiple channels including WhatsApp, Instagram, and websites. The AI can handle text and voice interactions, and has capabilities like lead collection, campaign sending, and human handoff when needed. Zaia utilizes advanced language models from partners like OpenAI and Google to power natural conversations.
Benefits of Zaia
By using Zaia, businesses can automate and scale their customer support and sales processes 24/7. The AI agents can handle a high volume of inquiries, qualify leads, and guide customers through sales funnels automatically. This increases efficiency, reduces costs, and allows human staff to focus on higher-value tasks. The natural language abilities and multi-channel integrations provide a seamless experience for customers. Overall, Zaia enables companies to leverage AI to boost sales, improve customer service, and gain a competitive advantage.
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