Zaia Features
Zaia is an AI-powered platform that creates autonomous agents to automate customer support and sales processes across multiple channels.
View MoreKey Features of Zaia
Zaia is a no-code platform for creating autonomous AI agents to automate customer support and sales processes. It allows users to build AI agents in under 5 minutes that can integrate with WhatsApp, Instagram, and websites to qualify leads, schedule meetings, and direct customers to checkout. The platform uses generative AI to enable text and voice interactions.
No-code AI agent creation: Build AI agents in under 5 minutes without coding skills
Multi-channel integration: Integrate AI agents with WhatsApp, Instagram, websites and more
Conversational AI: Engage in natural language interactions via text and voice
Sales automation: Qualify leads, schedule meetings, and guide customers to purchase
Dynamic data training: Train agents using APIs, files, websites, and Q&A
Use Cases of Zaia
Customer support automation: Handle customer inquiries 24/7 across multiple channels
Lead qualification: Automatically screen and qualify sales leads
Appointment scheduling: Allow AI agents to book meetings with qualified prospects
E-commerce sales: Guide customers through product selection and checkout
Pros
Easy to use no-code platform
Integrates with multiple popular channels
Uses advanced AI for natural conversations
Can automate both sales and support processes
Cons
May be more complex to implement than simple chatbots
Potential for higher costs compared to basic automation tools
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