What are the main features of Karumi?

Key features include: 24/7 availability, multilingual support, personalized product demos, CRM integration, automatic logging of transcripts and analysis, and the ability to connect through landing pages, in-app, or outbound emails.

How does Karumi help businesses?

Karumi helps businesses by providing instant demo capabilities, reducing wait times for prospects, capturing leads at peak interest, scaling demo operations without increasing headcount, and supporting sales, onboarding, and customer support functions.

Is Karumi backed by any notable organizations?

Yes, Karumi is backed by Y Combinator and has received investment from Enzo Ventures.

What security certifications does Karumi have?

Karumi is GDPR compliant, SOC 2 compliant, and ISO 27001 certified.

What languages does Karumi support?

Karumi supports multiple languages including English, Spanish, Italian, German, and French, allowing businesses to instantly expand their reach with multilingual conversations.

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Karumi is an AI-powered platform that provides 24/7 personalized product demonstrations through video calls and chat in any language, bridging the gap between landing pages and sales teams.

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Updated:Nov 21, 2025

What is Karumi

Founded in 2025 by Toni Lopez and Pablo Omenaca, Karumi is a Y Combinator-backed startup based in San Francisco that revolutionizes product demonstrations through AI technology. The platform features AI agents that act as product experts, capable of delivering interactive demos and answering questions in real-time. As a response to the need for instant product demonstrations in today's fast-paced software landscape, Karumi enables companies to provide immediate, personalized demo experiences to prospects without making them wait for human sales representatives.

Key Features of Karumi

Karumi is an AI-powered platform that provides personalized product demonstrations through video calls. It features AI agents that can conduct live demos 24/7 in multiple languages, answer customer questions in real-time, and adapt presentations based on customer needs. The platform integrates with CRM systems, captures leads, and provides detailed analytics while automating the demo process to improve sales efficiency and customer engagement.

24/7 AI-Powered Demo Agents: AI agents that can conduct live product demonstrations at any time, speaking multiple languages and adapting to customer needs

Interactive Video Call Experience: Real-time video calls where AI agents can navigate products, open tabs, and provide tailored walkthroughs

CRM Integration: Seamless integration with existing CRM systems to log transcripts, analysis, and next steps for sales team follow-up

Multi-language Support: Ability to conduct demos in various languages, enabling global reach without language barriers

Use Cases of Karumi

Sales Team Enhancement: Automate initial product demonstrations to qualify leads and capture opportunities during peak interest times

Customer Onboarding: Provide 24/7 personalized onboarding sessions to help new customers learn product features and get started quickly

Technical Support: Offer immediate assistance for product-related questions and troubleshooting through interactive demonstrations

Global Market Expansion: Reach international customers with multi-language support without requiring additional sales staff in different time zones

Pros

Available 24/7 for instant demos without waiting

Scales easily across multiple languages and time zones

Reduces burden on sales teams for repetitive demo tasks

Captures leads at their highest point of interest

Cons

May lack the personal touch of human sales representatives

Requires initial setup and training of AI agents

Dependent on stable internet connection for video calls

How to Use Karumi

1. Access Karumi through landing page: Visit Karumi's landing page and look for the demo request button or widget to initiate an interaction with the AI agent

2. Start video call with AI agent: Click to start an instant video call with Karumi's AI agent who will provide a personalized product demo. No scheduling or waiting required - available 24/7

3. Explain your needs and use case: The AI agent will ask about your specific needs and tailor the product demonstration to your use case and requirements

4. Experience interactive demo: Watch as the AI agent navigates through the product interface in real-time, opens relevant tabs, and demonstrates key features while explaining them

5. Ask questions during demo: Feel free to ask questions throughout the demo - the AI agent can provide answers and show additional relevant features

6. Review follow-up materials: After the demo, review the automatically generated transcript and analysis that gets logged into the connected CRM system

7. Connect with sales team: If interested in moving forward, the qualified lead information will be passed to the sales team for follow-up conversations

Karumi FAQs

Karumi is an AI agent platform that delivers personalized product demos through live video calls, available 24/7 in multiple languages. It helps bridge the gap between landing pages and sales teams by engaging prospects at their peak interest.

Karumi