Turtle Introduction
Turtle is an AI-powered customer service chatbot that can be instantly set up and trained on your website content to automate 95% of support communications.
View MoreWhat is Turtle
Turtle is a personalized AI chatbot solution designed to enhance customer support and employee training. It can be quickly deployed on websites and trained using existing content to handle customer queries automatically. Turtle aims to streamline customer service operations by providing instant responses while still allowing human agents to take over when needed.
How does Turtle work?
Turtle uses artificial intelligence to analyze your website content, knowledge base, and support documentation to build a custom chatbot tailored to your business. The AI continuously improves as it handles more customer interactions. When deployed, Turtle can automatically respond to common customer questions, create support tickets, and seamlessly hand off complex issues to human agents. For employee training, Turtle can be fed internal manuals and documentation to serve as an always-available knowledge resource for staff.
Benefits of Turtle
By automating up to 95% of customer support communications, Turtle significantly reduces the workload on human agents while providing 24/7 instant responses to customers. This improves efficiency, reduces costs, and enhances the overall customer experience. The ability to train Turtle on internal documentation also makes it a valuable tool for employee onboarding and ongoing training, increasing productivity across the organization. With its easy setup and zero downtime, Turtle offers a low-friction way for businesses to leverage AI for customer service and beyond.
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