TrueLark AI Customer Communications Howto
TrueLark is an AI-powered customer communications platform that enables appointment-based businesses to attract, support, and upsell customers 24/7 across multiple channels.
View MoreHow to Use TrueLark AI Customer Communications
Sign up for TrueLark: Visit the TrueLark website and sign up for an account to get started with their AI-powered customer communications platform.
Set up your business profile: Enter your business details, hours of operation, services offered, and other key information to customize the AI for your specific business.
Integrate with your existing systems: Connect TrueLark with your booking software, CRM, and other business tools to enable seamless data flow and automation.
Customize AI responses: Review and customize the AI's responses to align with your brand voice and handle common customer inquiries specific to your business.
Set up communication channels: Enable the channels you want to use like web chat, SMS, phone calls, etc. and configure routing rules.
Train staff on handoffs: Train your staff on how to handle conversations that get passed from the AI to a human agent when needed.
Launch and monitor: Activate TrueLark for your business and monitor the dashboard to track performance metrics and customer interactions.
Optimize over time: Review conversation logs and analytics regularly to identify areas for improvement and further customize the AI.
TrueLark AI Customer Communications FAQs
TrueLark serves appointment-based businesses in the beauty, wellness, fitness, and dental industries.
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