Toma | AI Secretary for Your Business Introduction
Toma is an AI-powered phone system that automates calls, books appointments, and boosts revenue for auto dealerships.
View MoreWhat is Toma | AI Secretary for Your Business
Toma is a cutting-edge AI secretary designed specifically for auto dealerships. It uses advanced voice AI technology to handle inbound and outbound phone calls, book service appointments, and provide customer support 24/7. Toma integrates seamlessly with existing dealership management systems and scheduling software to automate tedious phone tasks and free up staff time. With natural-sounding AI agents that can be customized to match a dealership's brand, Toma aims to improve customer service while increasing bookings and revenue.
How does Toma | AI Secretary for Your Business work?
Toma uses AI-powered voice agents to handle phone calls for dealerships. These agents can understand natural language, access dealership systems to check availability and book appointments, and follow customized scripts and rules set by the dealership. Calls are analyzed in real-time to provide insights on call types, customer satisfaction, and actionable recommendations. Dealerships can choose the voice and personality of their AI agents, and customize responses for different scenarios. The system integrates with existing software like DMSs and schedulers, allowing for a seamless setup process. Toma also provides a dashboard with call analytics and insights to help dealerships optimize their operations.
Benefits of Toma | AI Secretary for Your Business
By automating phone calls and appointment booking, Toma saves dealerships significant time and labor costs. It enables 24/7 availability to capture more leads and bookings, even outside business hours. The AI agents provide consistent, high-quality customer service and can handle high call volumes without long wait times. Dealerships gain valuable insights from call analytics to improve their operations. Staff are freed up to focus on in-person customers and revenue-generating activities. Overall, Toma acts as an additional team member that works around the clock to increase bookings, improve customer satisfaction, and boost revenue for auto dealerships.
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