SiteAssist
SiteAssist is an AI-powered chatbot platform that provides instant, privacy-friendly support by turning website content into accurate answers while maintaining brand consistency.
https://siteassist.io/?ref=producthunt
Product Information
Updated:Aug 8, 2025
What is SiteAssist
Founded by Rohid, SiteAssist is an innovative AI solution designed to enhance user experience across various digital platforms, from product pages to documentation portals. The platform serves as an all-in-one advanced AI chatbot system that integrates seamlessly with websites to provide instant support and reduce visitor bounce rates. Initially developed through extensive testing on personal projects, SiteAssist has evolved into a comprehensive tool that addresses the common problem of visitors spending excessive time searching for information through multiple menus and pages.
Key Features of SiteAssist
SiteAssist is an AI-powered platform that provides instant support by adding a customizable AI assistant to any webpage. It can crawl and index entire websites and files quickly, offering real-time answers through a RAG-powered engine that handles multiple content types. The platform combines intelligent automation with customizable UI elements, comprehensive analytics, and enterprise-grade security features to help businesses improve user experience and reduce support costs.
Intelligent Answer Engine: RAG-powered system that combines embeddings and citations to provide accurate, multi-step answers while maintaining brand consistency across text, images, and PDFs
Quick Implementation: 5-minute setup process with automatic site crawling, document upload capabilities, and easy integration through REST API
Customizable Interface: Fully brandable UI with options for search widgets, context popovers, and complete control over visual elements like fonts, colors, and avatars
Enterprise Security & Analytics: Includes SOC 2 compliance, GDPR/CCPA/HIPAA compliance, real-time analytics dashboard, and user identification features
Use Cases of SiteAssist
Customer Support Automation: Reduces support tickets by providing instant answers to common questions before visitors bounce from the site
Documentation & Knowledge Base: Helps users quickly find specific information in technical documentation and developer portals
E-commerce Support: Boosts sales by providing immediate product information and personalized suggestions to increase average order value
High-Risk Industry Operations: Manages permits, safety protocols, and compliance documentation in construction and other high-risk industries
Pros
Rapid implementation with minimal development work required
Significant cost reduction in customer support (up to 60%)
Comprehensive analytics and security features suitable for enterprise use
Cons
No free version available
May require fine-tuning for specific industry terminology
Requires initial setup and content indexing time
How to Use SiteAssist
Sign up for SiteAssist: Visit siteassist.io and create an account to access the platform
Add your website URL: Paste your site URL into SiteAssist's crawler, which will automatically index all pages and sitemaps within minutes
Upload additional content: Upload any additional content like PDFs, DOCX files, or CSV FAQs to enhance the AI's knowledge base
Customize the AI assistant: Adjust the appearance of your chatbot by customizing fonts, colors, avatar, and button radius to match your brand
Add custom Q&As: Fine-tune the AI by adding specific question-answer pairs for edge cases or to adjust the tone of responses
Choose LLM model: Select your preferred Language Learning Model (GPT, Claude, Grok, or others) for powering the AI responses
Deploy the widget: Add the SiteAssist widget to your desired web pages using the provided code snippet or API
Configure settings: Set up user identification, human hand-off options, and compliance settings according to your needs
Monitor performance: Use the analytics dashboard to track usage, customer satisfaction, and support ticket deflection rates
SiteAssist FAQs
SiteAssist is an all-in-one, advanced AI chatbot platform that helps website visitors find answers quickly without hunting through menus. It uses RAG-powered technology to provide accurate answers from your content including pages, Q&As, files, and data.
SiteAssist Video
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