RoboDialog
RoboDialog is an advanced AI chatbot platform for websites that offers customizable chatflows, human support integration, and easy embedding across multiple platforms.
https://robodialog.com/
Product Information
Updated:Aug 28, 2024
What is RoboDialog
RoboDialog is a comprehensive AI-powered customer support solution designed for websites. It combines intelligent AI chat capabilities with human support options, allowing businesses to efficiently handle customer queries and support needs. The platform features a no-code chatflow builder, knowledge base integration from various sources, and seamless embedding into websites built with over 25 different frameworks and no-code builders. RoboDialog aims to streamline customer interactions while providing businesses with powerful tools to manage and customize their support processes.
Key Features of RoboDialog
RoboDialog is an AI-powered chatbot platform for websites that offers advanced features like a no-code chatflow builder, human support integration, intelligent AI chat capabilities, and easy website integration. It allows businesses to train chatbots using various knowledge sources, customize the chatbot appearance, manage team roles, and control conversation flows to provide efficient customer support.
Advanced Chatflow Builder: A visual no-code tool to create multi-directional chatflows with texts, buttons, cards, tickets, and external API integrations.
Human Support Integration: Allows seamless transition from AI to human support for complex issues, with ticket management and conversation takeover capabilities.
Intelligent AI Chat: Utilizes top AI models to handle queries and form filling based on knowledge from websites, files, Q&As, and more.
Easy Website Integration: Simple copy-paste integration with 40+ website builders and frameworks, along with customization options for appearance and positioning.
Knowledge Base Training: Supports training chatbots with diverse data sources including websites, files, Q&As, and free-text information.
Use Cases of RoboDialog
Restaurant Order Management: Take orders, display menus, check item availability, and provide order status updates using chatbot and external APIs.
E-commerce Customer Support: Answer product queries, check inventory, process returns, and escalate complex issues to human support.
Healthcare Information Services: Provide medical information, schedule appointments, and offer preliminary symptom assessments before connecting to healthcare professionals.
Real Estate Inquiries: Answer property-related questions, schedule viewings, and provide virtual tours using chatbot capabilities.
Pros
Flexible no-code chatflow builder for easy customization
Seamless integration of AI and human support
Wide range of supported integrations and data sources for training
No limit on concurrent chats for scalability
Cons
Limited team member allowances in lower-tier packages
Some advanced features like video and audio training still in development
How to Use RoboDialog
Sign up for an account: Go to the RoboDialog website and sign up for an account. Choose a subscription plan that fits your needs.
Add knowledge to train your chatbot: Add knowledge from various sources like websites, files, questions and answers, and simple text to train your AI chatbot.
Customize the chatbot appearance: Customize how your chatbot looks on your website by adjusting colors, images, and screen positions for both mobile and desktop.
Set up your team: Invite team members and assign roles to manage tickets and technical conversations.
Create a chatflow: Use the no-code chatbot builder to create a multi-directional chatflow customized to your business needs, including texts, buttons, cards, tickets, and external APIs.
Embed the chatbot: Copy and paste the provided tag to embed the chatbot on your website. RoboDialog supports 25+ no-code website builders and coding frameworks.
Test and launch: Start conversations on your website or the page hosted by RoboDialog to ensure everything is working correctly.
Monitor and improve: Use the dashboard to monitor chatbot performance, manage live support tickets, and continuously improve your chatbot's knowledge and responses.
RoboDialog FAQs
RoboDialog is an AI chatbot service for websites that provides customer support using advanced chatflow and AI models. It allows businesses to train chatbots on their data and integrate them into their websites.
Official Posts
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