
Relyable
Relyable is an all-in-one testing and monitoring platform that helps businesses simulate, evaluate, and monitor AI voice agents to ensure high performance and reliability.
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Product Information
Updated:Aug 19, 2025
What is Relyable
Relyable is a specialized software platform designed to streamline the development and deployment of AI voice agents. Born from nearly two years of experience in developing AI Voice Agents through Inflate AI, the platform addresses a critical gap in the AI voice agent industry - the need for comprehensive testing and monitoring solutions. It serves AI agencies, startups, and enterprises by providing tools to evaluate and optimize their voice agents before and after deployment.
Key Features of Relyable
Relyable is an all-in-one testing and monitoring platform for AI Voice Agents that helps businesses evaluate, optimize, and oversee their AI voice systems. It offers automated testing with simulated calls, live monitoring of agent performance, instant notifications for issues, and comprehensive analytics. The platform integrates with leading voice agent platforms and allows users to create custom test scenarios, define personas, and run hundreds of automated test conversations to ensure optimal performance.
Automated Testing & Simulation: Generate and run multiple test cases automatically, with the ability to create custom personas and scenarios to thoroughly evaluate voice agent performance
Live Monitoring & Alerts: Real-time monitoring of live calls with instant notifications when issues arise, eliminating the need for manual call listening
Analytics & Performance Metrics: Comprehensive analytics dashboard measuring key metrics including latency, sentiment, and customer satisfaction across different scenarios
Easy Integration: Native integration with platforms like Vapi and Retell, plus API access for custom-built agents and other platforms
Use Cases of Relyable
AI Agency Development: Agencies can use Relyable to deliver higher-quality voice solutions faster and generate additional revenue through client upsells
Financial Services: Implementation of AI receptionists handling multiple time zones, booking management, and maintaining strict compliance requirements
Home Services Industry: Deployment of voice agents for emergency detection, appointment booking, and quote management with reliable performance monitoring
Real Estate Operations: Scaling call operations with qualified lead generation and dynamic knowledge base integration for property information
Pros
Quick setup with ability to start testing within 5 minutes
Comprehensive monitoring system that eliminates need for manual call review
Scalable solution suitable for both startups and enterprises
Cons
Limited integration options currently available
Pricing may be significant for smaller organizations
How to Use Relyable
Connect Your Voice Agent: Use API key and Agent ID to integrate with supported platforms like Vapi or Retell. For custom agents, upload your prompt manually and provide your agent's phone number.
Set Up Test Cases: Either define custom test cases or generate them automatically from your system prompt to align with your business goals and use cases.
Configure Personas: Create specific caller personas (e.g., old & angry, young & confident) to mimic your target audience for testing scenarios.
Generate Test Scenarios: Use AI to generate multiple conversation scenarios based on your prompt and personas to test your agent against.
Run Automated Tests: Launch automated test calls to evaluate your agent's performance across different scenarios. The system will make hundreds of test calls to thoroughly assess capabilities.
Monitor Live Performance: Enable real-time monitoring of live calls to track agent performance. The system logs and analyzes every interaction.
Review Analytics: Analyze metrics including latency, sentiment, and customer satisfaction through the dashboard to identify areas for improvement.
Set Up Alerts: Configure notifications to receive instant alerts when issues arise with your voice agent's performance.
Iterate and Improve: Use the insights and test results to optimize your agent's prompt, responses and overall performance.
Relyable FAQs
Relyable is an automated testing and monitoring platform for AI Voice Agents that helps businesses simulate conversations, monitor live calls, and evaluate their AI agents' performance. It's designed to help ship high-performing AI voice agents quickly.
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