Forethought Howto
Forethought is a leading generative AI platform for customer support automation that uses advanced natural language processing to streamline and enhance customer service operations.
View MoreHow to Use Forethought
Request a demo: Visit the Forethought website and request a demo to see how the AI platform works for your specific customer support needs.
Integrate with existing systems: Forethought integrates with your current customer support software and knowledge bases to access relevant data.
Train the AI: Use your proprietary data and customer interactions to train Forethought's AI to understand your unique business context.
Set up automated workflows: Configure AI-powered workflows to automatically triage tickets, route inquiries, and resolve common issues.
Deploy AI agent: Implement the Forethought AI agent to handle customer inquiries across channels like chat, email, etc.
Monitor performance: Use Forethought's analytics to track metrics like resolution rates, response times, and ROI.
Optimize and improve: Continuously refine the AI model and workflows based on performance data and feedback.
Forethought FAQs
Forethought is a generative AI platform for customer support automation. It uses advanced AI to provide instant resolutions, efficient routing, and assistance to customer support teams.
Forethought Monthly Traffic Trends
Forethought achieved 104.7K visits with a 9.1% increase in traffic. This growth is likely driven by the company's milestone of one billion monthly customer interactions and its recognition as an Emerging Specialist in the Gartner Innovation Guide for Generative AI Technologies.
View history traffic
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